Global Commercial Manager - Technical Products

Tosoh-; Grove City (OH); On-site; USD 90,000 - 140,000; Full time

Job summary

Tosoh SMD, Inc. in Grove City, OH seeks a Global Commercial Manager – Technical Products to drive revenue by showcasing Tosoh’s capabilities in PVD and thin film technologies.

You will lead global customer engagements, evaluate product roadmaps, negotiate pricing and contracts, and collaborate with NPD, Procurement, Sales and Manufacturing. Travel up to 20% is required.

Qualifications

• Bachelor’s degree in engineering or marketing; MBA preferred.
• 5+ years of experience with technical products and global customer engagements.
• Direct experience in semiconductor PVD applications preferred.
• Strong negotiation, presentation, and cross-functional collaboration skills.

Responsibilities

• Assess market and customer demand for Tosoh’s goods and services.
• Drive revenue growth by delivering Tosoh’s capabilities, strengths, and strategy.
• Analyze customer roadmaps and align Tosoh portfolio accordingly.
• Negotiate pricing, terms, contracts, and SLAs for global customers.
• Lead customer Technical Review Meetings with Tosoh NPDSupport Field Sales team.
• Collaborate with NPD, Procurement, Sales and Manufacturing to fulfill customer needs.
• Support Technical Support and Quality on evaluations and meetings; communicate Tosoh messaging.
• Travel domestically and internationally up to 20%.

Skills

PVD applications

Thin film processes

Market analysis

Negotiation

Global account mgmt

Cross-functional collaboration

Travel availability

Education

Bachelor’s in Engineering or Marketing

MBA preferred

Tools

CRM systems

Product presentations

Job description

Tosoh SMD, Inc. is a global leader in semiconductor materials. Our superior products help customers introduce cutting-edge technologies that make our lives easier and move us into the future. Our state-of-the-art manufacturing facility and materials laboratory located in Grove City, OH manages the entire life cycle of our products, including supply chain development, research and development, manufacturing, testing and distribution.Our innovative and devoted team of scientists, engineers, metallurgical experts, manufacturers and managers continuously collaborate and strategize to improve and create new materials for a wide range of customers' semiconductor needs. These products are used in many final applications like automotive, mobile devices, computers, artificial intelligence, 5G networks and industrial automation. As one of over 100 Tosoh Corporation's family of companies our motto is \"We Make the Material That Makes Your Devices Work\".The Global Commercial Manager – Technical Products reports to the Director of Business Development and Supplier Solutions.Major Duties and ResponsibilitiesDevelop assessment of market and customer demand for goods, product specifications, product performance, service level requirements and future needsDrive revenue growth and profitability of global customers by delivering Tosoh’s capabilities, strengths, and strategyAnalyze customer product roadmap, how that roadmap fits with Tosoh’s portfolio and strategy, and generate actions to close gapsIdentify competitor strengths and weaknesses and develop Tosoh strategy to obtain more businessAnalyze customer profitability, cash flow and overall business impact, and generate actions to improveNegotiate sales terms and conditions, purchase contracts, pricing, and service level agreementsDevelop and present Tosoh product presentations, advertising media and branding Lead customer Technical Review Meetings (TRM’s) with Tosoh NPDSupport Field Sales team with strategy, product training, customer presentations and marketing collateralsWork with NPD, Procurement, Sales and Manufacturing to fulfill customer needsAssist Technical Support and Quality teams on issues, evaluations, presentations, and meetingsControl communication / messaging between Tosoh and customerOther related duties as required,Education / ExperienceBachelor’s Degree required, preferably in Engineering or Marketing (advanced degree in materials science and/or MBA preferred)Previous experience with global customer engagements required5+ years of experience with technical products requiredDirect experience in semiconductor PVD applications preferredSkills and QualificationsExperience with or understanding of thin film processes (semiconductor, FPD, solar) and/or PVD systems strongly desired. Ability to research and analyze materials markets, issues, and trends. Understanding of product development and manufacturing processes. Ability to quickly and effectively assess, evaluate and communicate market opportunities, customer requirements, competitive issues, and business performance. Ability to negotiate pricing, terms, and contracts for global customer requirements. Demonstrated ability to manage >$30MM+ in business revenue. Excellent interpersonal skills with the ability to effectively communicate and coordinate across organizational and cultural boundaries. Excellent internal and external ambassador for products and programs .Ability to effectively motivate, facilitate, and direct the activities of individuals and project teams not directly reporting to this position. Excellent organizational and resource management skills. Ability to travel on a frequent and extended basis, domestically and internationally, sometimes with little advance notice up to 20%CompetenciesAction Oriented Dealing with Ambiguity Business Acumen Command Skills Customer Focus Ethics and Values Integrity and Trust Negotiating Perseverance Presentation Skills Driving for Results Strategic Agility Managing Vision and Purpose Written CommunicationPhysical RequirementsMust be able to stand and walk for brief periods of time. Must be able to sit for extended periods of time. Must be able to travel domestically and internationally.Tosoh SMD, Inc. is an Equal Opportunity Employer M/F/Disabled/Veterans