Global Collections Leader: Drive Strategy and Cash Flow

Thornton Tomasetti; Chicago (IL); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

401k with match

Tuition reimbursement

Paid time off

Job summary

Thornton Tomasetti is seeking a Global Collections Supervisor in Illinois to lead and shape our global collections organization. You will design scalable processes, improve cash flow, and lead a high‑performing team across regions.

The role emphasizes strategic leadership, cross‑functional collaboration with Finance, and continuous operational excellence to support the firm’s growth in a multi‑office global environment.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field, or an equivalent combination of education and experience.
• 7 or more years of progressive experience in collections, accounts receivable, or credit management.
• Demonstrated success leading organizational transformation, implementing process improvements, and driving measurable operational results.
• Strong understanding of accounts receivable, collections strategies, cash flow management, aging analysis, and industry best practices.
• Experience partnering with Finance, Accounting, and Controllership teams to support financial reporting and risk management.
• Excellent communication, leadership, and change management skills with the ability to influence stakeholders across all levels of the organization.
• Experience working within a complex, multi‑office, or global organization is preferred.

Responsibilities

• Lead the global collections function, driving strategic initiatives that improve operational performance and support business objectives.
• Evaluate current collections processes and implement scalable solutions that enhance efficiency, consistency, and effectiveness across regions.
• Design and optimize team structure, staffing models, workflows, and performance expectations to support future growth.
• Establish and maintain global collections standards, best practices, and escalation procedures.
• Oversee collection activities across multiple regions, improving cash flow, reducing aged receivables, and optimizing days sales outstanding (DSO).
• Develop strategies to manage complex, high‑risk, and escalated accounts while balancing strong client relationships.
• Analyze key performance metrics to identify trends, opportunities, and areas for process improvement.
• Leverage technology and automation to streamline collections processes and enhance reporting capabilities.
• Partner closely with Finance and Controllership to support bad debt management, reserve analysis, audit requirements, financial reporting, and receivables governance.
• Recruit, coach, and develop a high‑performing collections team while creating clear performance goals and professional development opportunities.

Skills

Strategic leadership

Accounts receivable

Cash flow management

Change management

Cross-functional collaboration

Stakeholder influence

Education

Bachelor's degree in Accounting, Finance, Business Administration, or a related field

Job description

Thornton Tomasetti is seeking a Global Collections Supervisor in Illinois to lead and shape our global collections organization. You will design scalable processes, improve cash flow, and lead a high‑performing team across regions.

The role emphasizes strategic leadership, cross‑functional collaboration with Finance, and continuous operational excellence to support the firm’s growth in a multi‑office global environment.