Senior Collections & Cash Flow Manager

Crowell & Moring; United States; On-site; USD 115,000 - 170,000; Full time

Job summary

Crowell & Moring LLP seeks a Manager of Collections to lead the firm’s collections and cash application operations, partnering with attorneys and Finance leadership to drive performance and improve realization. The role guides senior staff, implements best practices across the revenue cycle, and supports complex collection challenges, client payment disputes, and timely cash application.

The position emphasizes process improvements, risk monitoring, and collaboration to balance client service

Qualifications

• Bachelor's Degree in Business Administration, Accounting or Finance is required.
• Minimum of five (5) years of experience in billing and collections with direct supervision of others.

Responsibilities

• Lead, develop, and supervise collections and cash application team members, fostering accountability and client service.
• Ensure consistent execution of the Firm's collections processes and reduce aged receivables.
• Participate in year-end collections initiatives and inventory reviews.
• Provide guidance to partners on accounts receivable management and collection strategies.
• Oversee communication with clients for reminders, follow-ups, and escalation of delinquent accounts.
• Monitor cash receipts application and coordinate with Client Trust Accounting on complex transactions.

Skills

Accounts receivable management

Leadership

Communication skills

Problem solving

Excel proficiency

Education

Bachelor's degree in Business Administration, Accounting or Finance

Tools

Microsoft Excel

Microsoft Office Suite

Job description

Crowell & Moring LLP seeks a Manager of Collections to lead the firm’s collections and cash application operations, partnering with attorneys and Finance leadership to drive performance and improve realization. The role guides senior staff, implements best practices across the revenue cycle, and supports complex collection challenges, client payment disputes, and timely cash application.

The position emphasizes process improvements, risk monitoring, and collaboration to balance client service