Global Client Services Executive - 24/7 Travel Support

Vista Global; Columbus (OH); On-site; USD 36,000 - 43,000; Full time

Benefits offered by this job

Bonuses

Job summary

Vista Global is expanding its Client Services team in the United States. The Client Services Executive will be the first point of contact for clients, coordinating bookings and end-to-end travel arrangements to ensure exceptional service.

The role requires handling diverse client requests across time zones, managing multiple platforms, and maintaining professional communication. Evening and weekend shifts are part of a 24/7 schedule, with bonuses available.

Qualifications

• Experience in a client-facing role in hospitality, travel, aviation or luxury services.
• Proficient with multiple digital platforms and real-time interfaces.
• Excellent written and spoken English.
• Calm, accurate, and solutions-focused under pressure.
• Team player with passion for service.
• Willing to work evenings/weekends as part of a 24/7 team.

Responsibilities

• Manage client requests and bookings with precision.
• Oversee all operational aspects of the client journey, securing regulatory permissions.
• Arrange ground transfers, chauffeurs, and helicopter connections.
• Anticipate challenges, resolve issues, keep clients informed.
• Coordinate across teams for end-to-end service.
• Build trusted relationships with high-profile clients.
• Take ownership of complex situations.
• Support 24/7 Client Services with day/night shifts.

Skills

Client facing

Multisystem proficiency

Strong communication

Calm under pressure

Collaborative

Shift flexibility

Job description

Vista Global is expanding its Client Services team in the United States. The Client Services Executive will be the first point of contact for clients, coordinating bookings and end-to-end travel arrangements to ensure exceptional service.

The role requires handling diverse client requests across time zones, managing multiple platforms, and maintaining professional communication. Evening and weekend shifts are part of a 24/7 schedule, with bonuses available.