Global Client Operations Manager, Security Programs

Securitas Technology UK

Lorton (VA)

On-site

USD 120,000 - 180,000

Full time

3 days ago

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Job summary

Securitas Technology is seeking a Manager, Global Client Operations to lead multi-geo electronic security integration programs and own overall delivery profitability and client satisfaction. This role demands strategic oversight of programs valued from millions to tens of millions and a strong customer-first mindset.

The ideal candidate has 7–10 years in construction project or program management, experience directing large teams (80–100 resources), and deep expertise in security integration and

Qualifications

7–10 years in construction project or program management.
Experience leading 80–100 resources.
Deep experience in electronic security integration.
Accountability in multi-stakeholder environments.

Responsibilities

Take full delivery accountability of multi-geo programs with profitability and customer satisfaction ownership.
Manage programs, supported by a team of program managers; track quality, delivery and financial metrics.
Track, flag and mitigate program risks.
Develop and sustain long-term client relationships and ensure satisfaction.
Oversee contract performance and revenue recognition with full accountability for profitability.
Define delivery model, plan and governance for new deals; shape the program business case.

Skills

Program management

Leadership

Stakeholder mgmt

Financials

Security integration

Global teams

Job description

The ideal candidate has 7–10 years in construction project or program management, experience directing large teams (80–100 resources), and deep expertise in security integration and

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