Global Client Operations Manager

IME Mediabrands Worldwide, Inc.; United States; On-site; USD 81,000 - 99,000; Full time

Benefits offered by this job

Medical and dental coverage

401(k) plans

Flex spending

Life insurance

Disability

Employee discount program

Employee stock purchase program

Paid family benefits

Job summary

Initiative, part of IME Mediabrands Worldwide, Inc., seeks a motivated Manager, Operations to drive global project rollout across the US and international markets. You will coordinate with the global team and local markets, support process compliance, and manage systems usage with a strong emphasis on Excel-based data work.

The role includes budgeting, reporting, and template creation, plus collaboration with agency partners and internal teams; 3–5 years of relevant experience is preferred and

Qualifications

• Foundational knowledge of planning & investment processes – trafficking, billing, competitive, etc.
• Strong Excel experience
• Process oriented, operationally minded

Responsibilities

• Coordination with global team, and local markets, as needed
• Ongoing, consistent support to ensure compliance of processes, within set rules, and proper use of systems on a Global level
• Budget/finance management (via Media Tools) – facilitation of spend/impression reporting, flowchart issuances, audit deliverables, Orion savings, etc.
• Reporting, Q/A hygiene process – connection point between analytics, planning, and investment teams to ensure seamless data review/pass, launch Q/A and data hygiene processes
• Process documentation and operational enhancements – more formally document processes, create templates, and identify opportunities for operational improvements
• Coordination of education sessions, enterprise level thought leadership and POVs
• Competitive – coordinate and manage annual schedule of deliverables; ensure team is meeting deadlines
• Agency relations – collaborate with agency partners to continuously improve ways of working
• Help coordinate and manage day to day relationships with external partners (client + external agencies) and integrated internal teams across all SBUs
• Management/ownership of key global process documents (recruitment trackers, weekly status, etc)

Skills

Excel

Planning & investment processes

Process oriented

Job description

Initiative, part of IME Mediabrands Worldwide, Inc., seeks a motivated Manager, Operations to drive global project rollout across the US and international markets. You will coordinate with the global team and local markets, support process compliance, and manage systems usage with a strong emphasis on Excel-based data work.

The role includes budgeting, reporting, and template creation, plus collaboration with agency partners and internal teams; 3–5 years of relevant experience is preferred and