Manager, Client Operations

IPG Health, LLC; Atlanta (GA); Hybrid; USD 50,000 - 95,000; Full time

Job summary

Omnicom Media in Atlanta seeks a Manager of Client Operations to coordinate global projects across US and international markets. You will work with the Global Operations team and local markets, ensuring processes are followed, data is accurate, and budgets are managed using Media Tools.

The role requires strong Excel skills and the ability to oversee timelines and cross‑functional collaboration. The ideal candidate has 3–5 years in a similar role, is a proactive problem-solver, an effective

Qualifications

• Foundational knowledge of planning & investment processes – trafficking, billing, competitive, etc.
• Strong Excel experience
• Process oriented, operationally minded
• 3–5 years of experience in a similar role
• Problem solver, curious about making work more efficient
• Strong communicator, clear & concise delivery
• Ability to work autonomously
• Ability to manage multiple competing priorities

Responsibilities

• Coordination with global team, and local markets, as needed
• Ongoing, consistent support to ensure compliance of processes, within set rules, and proper use of systems on a Global level
• Budget/finance management (via Media Tools) – facilitation of spend/impression reporting, flowchart issuances, audit deliverables, Orion savings, etc.
• Reporting, Q/A hygiene process – connection point between analytics, planning, and investment teams to ensure seamless data review/pass, launch Q/A and data hygiene processes
• Process documentation and operational enhancements – more formally document processes, create templates, and identify opportunities for operational improvements
• Coordination of education sessions, enterprise level thought leadership and POVs
• Competitive – coordinate and manage annual schedule of deliverables; ensure team is meeting deadlines
• Agency relations – collaborate with agency partners to continuously improve ways of working
• Help coordinate and manage day to day relationships with external partners (client + external agencies) and integrated internal teams across all SBUs
• Management/ownership of key global process documents (recruitment trackers, weekly status, etc)

Skills

Excel experience

Strong communicator

Autonomous

Multitasking

Tools

MediaTools

Job description

## Manager, Client OperationsApply: Hybrid: Atlanta, Georgia, United States of America: Full time: Posted Today: R17560**Agency:**Omnicom Media **Job Function:**Account Management and Growth **Job Subfunction:**Sales and Client Operations**Job Description:****Position Summary**We are looking for a self-motivated and enthusiastic Manager, Operations who will be responsible for working with the Global Operations Associate Director & Director, in operationalizing the rollout and management of several global projects for the US + INTL markets. In this role, this person will at times correspond directly with our local markets, as well as be responsible for coordinating with the other people and businesses within our Mediabrands network on various projects. In this position, the individual will also be heavily involved in various systems & tools, and will need strong Excel experience, using it for data compilation, analysis, visualization, & automation.**Responsibilities*** Coordination with global team, and local markets, as needed* Ongoing, consistent support to ensure compliance of processes, within set rules, and proper use of systems on a Global level* Budget/finance management (via Media Tools) – facilitation of spend/impression reporting, flowchart issuances, audit deliverables, Orion savings, etc.* Reporting, Q/A hygiene process – connection point between analytics, planning, and investment teams to ensure seamless data review/pass, launch Q/A and data hygiene processes* Process documentation and operational enhancements – more formally document processes, create templates, and identify opportunities for operational improvements* Coordination of education sessions, enterprise level thought leadership and POVs* Competitive – coordinate and manage annual schedule of deliverables; ensure team is meeting deadlines* Agency relations – collaborate with agency partners to continuously improve ways of working* Help coordinate and manage day to day relationships with external partners (client + external agencies) and integrated internal teams across all SBUs* Management/ownership of key global process documents (recruitment trackers, weekly status, etc)**Required Skills & Experience*** Foundational knowledge of planning & investment processes – trafficking, billing, competitive, etc.* Strong Excel experience* Process oriented, operationally minded**Desired Skills & Experience*** 3-5 years of experience in a similar role* Problem solver, curious about making work more efficient* Strong communicator, clear & concise delivery* Ability to work autonomously* Ability to manage multiple competing priorities* Preferred working knowledge of Mediatools$50,000 - $95,000*To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.* Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice. Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice