Global Certification Product Strategy Leader

The-Institute-of-Internal-Auditor; Florida; Hybrid; USD 140,000 - 190,000; Full time

Job summary

The Institute of Internal Auditors (IIA) is seeking a dynamic Director, Certification Product Strategy to lead the strategic direction and performance of its global certification portfolio. You will guide market research, portfolio planning, and cross-functional execution to drive growth.

Based in Lake Mary, FL with a hybrid work model, the role requires leading managers, shaping product strategy, and coordinating with senior leadership to achieve organizational goals.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Education, or a related field.
• Minimum of 5 years of experience in product management, product strategy, or portfolio leadership, including at least 3 years leading people managers.
• Experience managing product portfolio financial performance, including forecasting, variance analysis, and data-driven decision-making.
• Experience leading cross-functional teams, including technical operations and distributed or offshore team structures.
• Working knowledge of certification and exam delivery operations or assessment technology sufficient to oversee technology strategy.
• Strong financial, analytical, strategic planning, and problem-solving skills.
• Proficiency with Microsoft Office, analytics and data visualization tools, and product or project management platforms.
• Excellent written and verbal communication skills, executive presence, and the ability to influence senior leadership.
• Ability to translate strategic objectives into prioritized execution plans and lead teams through ambiguity.
• Strong interpersonal skills, emotional intelligence, and a customer-centric leadership approach.

Responsibilities

• Develop and execute a long-term strategy and vision for The IIA's certification product portfolio.
• Lead market research and customer intelligence initiatives to identify opportunities for new certifications, product enhancements, and portfolio growth.
• Translate market trends, customer needs, and competitive insights into strategic product decisions.
• Guide product positioning, priorities, and strategic initiatives to support sustained growth.
• Oversee certification portfolio performance, including financial forecasting, revenue trends, variance analysis, and performance against targets.
• Coordinate resources, timelines, and priorities across multiple teams to ensure successful execution of portfolio initiatives.
• Lead technical operations through team managers, establishing clear priorities, performance expectations, and accountability.
• Oversee certification delivery technology strategy, system enhancements, and the reliable execution of core operational processes.
• Use performance data and business insights to identify risks, recommend improvements, and support informed decision-making.
• Direct external communications for certification launches, product updates, policy changes, and program enhancements.
• Partner with Marketing, Institute Relations, Chapter Engagement, and other internal teams on product development, go-to-market strategies, and campaigns.
• Collaborate with senior leadership to address business challenges, align strategic priorities, and achieve organizational objectives.
• Lead and develop high-performing product strategy and technical operations teams through their managers.
• Coach and mentor managers, strengthen leadership capabilities, and promote accountability.

Skills

Strategic planning

Product management

Leadership

Communication

Analytical thinking

Problem solving

Cross-functional collaboration

Financial forecasting

Data visualization

PM platforms

Education

Bachelor's degree in business or related field

MBA or master's degree

Tools

Microsoft Office

Analytics tools

Data visualization tools

PM/Project management platforms

Job description

The Institute of Internal Auditors (IIA) is seeking a dynamic Director, Certification Product Strategy to lead the strategic direction and performance of its global certification portfolio. You will guide market research, portfolio planning, and cross-functional execution to drive growth.

Based in Lake Mary, FL with a hybrid work model, the role requires leading managers, shaping product strategy, and coordinating with senior leadership to achieve organizational goals.