Global Capabilities Center (GCC) - Sr Transition Unit Manager (Program Manager)

Truist; Raleigh (NC); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) plan

Paid vacation and holidays

Job summary

Truist is seeking a seasoned Program Manager to support the Global Capabilities Center (GCC) initiatives in Raleigh. The role focuses on program coordination across multiple business units, vendors, and support functions to ensure timely delivery and governance alignment.

You will engage in budgeting, forecasting, investment analyses, and reporting to leadership. Strong collaboration with Legal, HR, Finance, Technology, and other stakeholders is essential in driving program success.

Qualifications

• Bachelor’s degree and 7+ years of professional experience in technical project or program management.
• Strong knowledge of enterprise project and program management methodologies, governance, and best practices.

Responsibilities

• Coordinate GCC program activities across multiple business units, vendors, and support functions to ensure timely execution of program deliverables.
• Support financial planning, budgeting, forecasting, and spending tracking activities for GCC programs and initiatives.
• Assist in the development and maintenance of business cases, investment requests, funding packages, and supporting financial analyses.
• Coordinate activities associated with investment approval and intake processes, including collection of supporting documentation, stakeholder feedback, approvals, and funding status tracking.
• Track program budgets, resource investments, vendor expenditures, savings commitments, and financial performance metrics.

Skills

Project management

Governance

Financial analysis

Education

Bachelor’s degree in Computer Science, Information Tech, Finance or Business

MBA or Master’s degree in business admin, Finance or related discipline

Job description

Regular or Temporary: Regular

Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)

Please review the following job description:

Supports Global Capabilities Center (GCC) initiatives through program coordination, financial tracking, forecasting support, vendor management, contracting coordination, and governance activities. Works across multiple business units and support functions to track program execution, manage financial and resource data, coordinate vendor onboarding and contract activities, prepare reporting, and support investment and business-case processes. Provides operational and analytical support to ensure GCC programs are executed effectively and aligned with organizational priorities.

Essential Duties And Responsibilities

• Coordinate GCC program activities across multiple business units, vendors, and support functions to ensure timely execution of program deliverables.
• Support financial planning, budgeting, forecasting, and spending tracking activities for GCC programs and initiatives.
• Assist in the development and maintenance of business cases, investment requests, funding packages, and supporting financial analyses.
• Coordinate activities associated with investment approval and intake processes, including collection of supporting documentation, stakeholder feedback, approvals, and funding status tracking.
• Track program budgets, resource investments, vendor expenditures, savings commitments, and financial performance metrics.
• Partner with Sourcing, Vendor Management, Procurement, Legal, HR, Finance, Technology, and business stakeholders to support contracting, onboarding, purchase requests, funding approvals, and vendor-related activities.
• Monitor and report on contract milestones, vendor commitments, invoicing activities, resource onboarding, and financial obligations.
• Prepare executive reports, dashboards, presentations, status updates, and governance materials for leadership reviews.
• Maintain program plans, action items, risks, issues, decisions, assumptions, and dependencies across multiple initiatives.
• Perform financial analysis, variance reporting, data validation, and trend analysis to support decision-making.
• Coordinate program governance activities, leadership reviews, audits, and compliance-related requests.
• Identify execution risks, financial variances, and process gaps, and elevate issues appropriately.
• Drive process improvements to enhance reporting, governance, forecasting accuracy, and operational efficiency.
• Ensure documentation, reporting, and activities comply with enterprise policies and governance requirements.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Finance, Business, a related field, or equivalent education, training, or work-related experience.
• Minimum of 7 years of professional experience in technical project or program management.
• Strong knowledge of enterprise project and program management methodologies, governance, and best practices.

Preferred Qualifications

• MBA or Master’s degree in business administration, Finance, Accounting, Economics, or related discipline.
• Experience supporting business-case development, investment requests, funding approvals, or portfolio governance processes.
• Experience supporting outsourcing, shared services, GCC, workforce transformation, or large-scale transition programs.
• Experience tracking budgets, forecasts, headcount, vendor spend, resource plans, and benefits realization.
• Strong analytical and financial modeling skills.
• Experience working across multiple business units and matrixed organizations.
• Financial services experience preferred.
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General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work