Global Capabilities Center (GCC) - Sr Transition Unit Manager (Program Manager)

Truist; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k plan

Vacation days

Sick days

Paid holidays

Job summary

Truist in Charlotte, NC seeks an experienced program manager to coordinate GCC initiatives across multiple units and vendors. You will support budgeting, business-case development, and governance processes to ensure timely, compliant program execution.

Your role involves collaboration with sourcing, legal, HR, finance, and technology teams to manage funding, approvals, and dashboards for leadership reviews.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Finance, Business, a related field, or equivalent education, training, or work-related experience.
• Minimum of 7 years of professional experience in technical project or program management.
• Strong knowledge of enterprise project and program management methodologies, governance, and best practices.
• MBA or Master’s degree in business administration, Finance, Accounting, Economics, or related discipline.
• Experience supporting business-case development, investment requests, funding approvals, or portfolio governance processes.
• Experience supporting outsourcing, shared services, GCC, workforce transformation, or large-scale transition programs.
• Experience tracking budgets, forecasts, headcount, vendor spend, resource plans, and benefits realization.
• Strong analytical and financial modeling skills.
• Experience working across multiple business units and matrixed organizations.
• Financial services experience preferred.

Responsibilities

• Coordinate GCC program activities across multiple business units, vendors, and support functions to ensure timely execution of program deliverables.
• Support financial planning, budgeting, forecasting, and spending tracking activities for GCC programs and initiatives.
• Assist in the development and maintenance of business cases, investment requests, funding packages, and supporting financial analyses.
• Coordinate activities associated with investment approval and intake processes, including collection of supporting documentation, stakeholder feedback, approvals, and funding status tracking.
• Track program budgets, resource investments, vendor expenditures, savings commitments, and financial performance metrics.
• Partner with Sourcing, Vendor Management, Procurement, Legal, HR, Finance, Technology, and business stakeholders to support contracting, onboarding, purchase requests, funding approvals, and vendor-related activities.
• Monitor and report on contract milestones, vendor commitments, invoicing activities, resource onboarding, and financial obligations.
• Prepare executive reports, dashboards, presentations, status updates, and governance materials for leadership reviews.
• Maintain program plans, action items, risks, issues, decisions, assumptions, and dependencies across multiple initiatives.
• Perform financial analysis, variance reporting, data validation, and trend analysis to support decision-making.
• Coordinate program governance activities, leadership reviews, audits, and compliance-related requests.
• Identify execution risks, financial variances, and process gaps, and escalates issues appropriately.
• Drive process improvements to enhance reporting, governance, forecasting accuracy, and operational efficiency.
• Ensure documentation, reporting, and activities comply with enterprise policies and governance requirements.

Job description

The position is described below.

Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America)

Supports Global Capabilities Center (GCC) initiatives through program coordination, financial tracking, forecasting support, vendor management, contracting coordination, and governance activities. Works across multiple business units and support functions to track program execution, manage financial and resource data, coordinate vendor onboarding and contract activities, prepare reporting, and support investment and business-case processes. Provides operational and analytical support to ensure GCC programs are executed effectively and aligned with organizational priorities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Coordinate GCC program activities across multiple business units, vendors, and support functions to ensure timely execution of program deliverables.
• Support financial planning, budgeting, forecasting, and spending tracking activities for GCC programs and initiatives.
• Assist in the development and maintenance of business cases, investment requests, funding packages, and supporting financial analyses.
• Coordinate activities associated with investment approval and intake processes, including collection of supporting documentation, stakeholder feedback, approvals, and funding status tracking.
• Track program budgets, resource investments, vendor expenditures, savings commitments, and financial performance metrics.
• Partner with Sourcing, Vendor Management, Procurement, Legal, HR, Finance, Technology, and business stakeholders to support contracting, onboarding, purchase requests, funding approvals, and vendor-related activities.
• Monitor and report on contract milestones, vendor commitments, invoicing activities, resource onboarding, and financial obligations.
• Prepare executive reports, dashboards, presentations, status updates, and governance materials for leadership reviews.
• Maintain program plans, action items, risks, issues, decisions, assumptions, and dependencies across multiple initiatives.
• Perform financial analysis, variance reporting, data validation, and trend analysis to support decision-making.
• Coordinate program governance activities, leadership reviews, audits, and compliance-related requests.
• Identify execution risks, financial variances, and process gaps, and escalates issues appropriately.
• Drive process improvements to enhance reporting, governance, forecasting accuracy, and operational efficiency.
• Ensure documentation, reporting, and activities comply with enterprise policies and governance requirements.

Required Qualifications

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree in Computer Science, Information Technology, Finance, Business, a related field, or equivalent education, training, or work-related experience.
• Minimum of 7 years of professional experience in technical project or program management.
• Strong knowledge of enterprise project and program management methodologies, governance, and best practices.

Preferred Qualifications

• MBA or Master’s degree in business administration, Finance, Accounting, Economics, or related discipline.
• Experience supporting business-case development, investment requests, funding approvals, or portfolio governance processes.
• Experience supporting outsourcing, shared services, GCC, workforce transformation, or large-scale transition programs.
• Experience tracking budgets, forecasts, headcount, vendor spend, resource plans, and benefits realization.
• Strong analytical and financial modeling skills.
• Experience working across multiple business units and matrixed organizations.
• Financial services experience preferred.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law.

Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work About Truist Truist is a purpose-driven financial services company, formed by the historic merger of equals of BB&T and SunTrust. We serve clients in a number of high-growth markets in the country, offering a wide range of financial services. At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities. Learn more about Truist on truist.com.