Global Call Center Associate: Inbound Support & Shipments

OLSA Resources, Inc.; Las Vegas (NV); On-site; USD 36,000 - 48,000; Full time

Job summary

A global distribution company is seeking two High Value Associates to provide customer support in a call center. Responsibilities include processing complaints, tracking shipments, and responding to customer inquiries. Candidates should have excellent customer service skills, strong computer skills, and a high school diploma or GED. Flexibility to work various shifts is required. This position is ideal for individuals looking to contribute to a dynamic team in Las Vegas.

Qualifications

• Provides in-bound telephone customer support in a call center environment.
• Flexible to work any shift within the schedule of 11 am - 7:30 pm.

Responsibilities

• Processing complaints and filing supply requests for customers.
• Responding to and following up on customer requests.
• Communicating with customers regarding delivery arrivals.

Skills

Excellent customer service skills

Strong computer skills

Good written and oral communication

Education

High School Diploma or GED

Job description

A global distribution company is seeking two High Value Associates to provide customer support in a call center. Responsibilities include processing complaints, tracking shipments, and responding to customer inquiries. Candidates should have excellent customer service skills, strong computer skills, and a high school diploma or GED. Flexibility to work various shifts is required. This position is ideal for individuals looking to contribute to a dynamic team in Las Vegas.