Global Brand Ops Transformation Leader

VISA; San Francisco (CA); On-site; USD 208,000 - 333,000; Full time

Job summary

Visa is seeking a Senior Director to modernize the Global Brand Operations, workflows, and platforms, driving AI-enabled change and governance at scale. You will shape the transformation roadmap, partner across Marketing, Product, IT, Legal, and agencies, and lead a team to deliver measurable impact on speed, reuse, and asset governance.

The role requires deep experience in marketing operations, enterprise platforms, and change leadership, with a record of delivering large-scale transformations

Qualifications

• 12+ years work experience with a Bachelor’s Degree or 10+ with an Advanced degree, or 5+ with a PhD.
• Experience leading transformation in a large, matrixed, global organization.
• Strong executive communication and stakeholder management skills.

Responsibilities

• Redesign end-to-end workflows to modernize planning, briefing, creative development, approval, localization, asset delivery, reuse, and measurement.
• Eliminate operational drag between internal brand teams, studios, and external agencies.
• Lead AI enablement and innovation within brand workflows, including AI agents and automation.
• Drive brand platform strategy, adoption, governance, and value realization across key systems.
• Lead change management, training, and capability building for new workflows and AI-enabled methods.

Skills

Marketing ops

Brand ops

Change mgmt

Stakeholder mgmt

Transformation

Education

Bachelor's Degree

Advanced Degree

PhD

Tools

DAM

Workflow tools

Content systems

AI governance

Job description

Visa is seeking a Senior Director to modernize the Global Brand Operations, workflows, and platforms, driving AI-enabled change and governance at scale. You will shape the transformation roadmap, partner across Marketing, Product, IT, Legal, and agencies, and lead a team to deliver measurable impact on speed, reuse, and asset governance.

The role requires deep experience in marketing operations, enterprise platforms, and change leadership, with a record of delivering large-scale transformations