Global Billing & Invoicing Analyst

Freshfields Rechtsanwälte Steuerberater PartG mbB; Raleigh (NC); On-site; USD 80,000 - 100,000; Full time

Job summary

Freshfields US LLP is seeking a Billing Analyst to ensure smooth order-to-cash operations, support working capital and maintain client satisfaction. The role is part of a large global billing team across the firm's Global centres, requiring attention to detail and proactive problem solving.

The analyst will process billing transactions, maintain proper documentation, and provide reporting to support decision-making.

Qualifications

• Confident working with numbers and able to reconcile (excellent numeracy skills).
• Good knowledge of Microsoft Word and Excel.
• Flexibility - able to work non-standard hours, sometimes at short notice.
• Ability to communicate effectively with different colleagues, specifically partners, executive assistants, client value and others.
• Effective time management and organizational skills with the ability to be flexible on short notice based on demand.
• Results focussed and able to meet deadlines and manage expectations.
• Curious mindset to spot recurring process issues and influence change and continuous improvement.

Responsibilities

• Processing and managing billing transactions, processing client bills, including uploading to the client's ebilling system as required, and ensuring compliance with client fee deals, local regulations, tax requirements and internal billing policies.
• Accurately process time and cost transfers and write-offs/write-downs while ensuring proper authorization.
• Maintain a proper audit trail of work performed to ensure compliance with global and local billing standards.
• Acting as a liaison for the internal stakeholders (Partners, Assistants and other Finance depts.) & customers address inquiries, resolve issues related to billing and payments, and maintain strong customer relationships.
• Investigating and resolving discrepancies or disputes related to client accounts, ensuring that any issues are addressed promptly and efficiently.
• Generating and analysing financial reports related to billing processes, such as audit reports, aging reports, cash flow forecasts, and collection reports, to provide insights and support decision-making.
• Ensuring that all billing processes comply with relevant regulations and firm policies and maintaining accurate and complete documentation of transactions and communications.
• Identifying opportunities to streamline and improve billing processes, implementing best practices, and working with cross-functional teams to enhance efficiency and effectiveness. Train new team members on processes, as required.

Skills

Numeracy

Microsoft Word

Microsoft Excel

Flexibility

Communication

Time management

Results focus

Process improvement

Tools

Microsoft Word

Microsoft Excel

Job description

Freshfields US LLP is seeking a Billing Analyst to ensure smooth order-to-cash operations, support working capital and maintain client satisfaction. The role is part of a large global billing team across the firm's Global centres, requiring attention to detail and proactive problem solving.

The analyst will process billing transactions, maintain proper documentation, and provide reporting to support decision-making.