Global Benefits Specialist — US & Canada, Open Enrollment

Newforma; Manchester (NH); On-site; USD 70,000 - 110,000; Full time

Job summary

Newforma is seeking a Benefits Specialist to own day-to-day delivery and ongoing improvement of benefits programs across the US and Canada, with support for other regions. This hands-on role requires ownership, proactivity, and clear recommendations to ensure accurate plan setup, enrollment, and communications.

You will lead open enrollment, reconcile invoices, partner with brokers, manage compliance reporting (401(k), ACA, EEO-1), administer leaves, and craft plain-language benefits guides.

Qualifications

• 3–5+ years hands-on benefits administration in US/Canada.
• Experience leading open enrollment and plan renewals.
• Knowledge of health and retirement plans incl. 401(k) and Canadian plans.
• Experience reconciling invoices and managing broker relationships.
• Experience coordinating compliance reporting (401(k), ACA, EEO-1).
• Strong written and verbal communication.
• Discretion handling sensitive information.
• Willingness to travel up to 10%.

Responsibilities

• Own benefits programs in the US/Canada and support employees in the UK, Germany, Singapore and Australia.
• Lead annual open enrollment and plan renewals from planning through go-live.
• Own monthly invoice review and reconciliation against enrollment and payroll deductions.
• Serve as main contact for brokers, carriers and plan administrators.
• Coordinate required benefits and HR compliance reporting across US/Canada.
• Administer leaves of absence across US states, Canadian provinces and other countries.
• Process enrollments, life events, and terminations; keep UKG accurate with payroll.
• Review and help design benefits and wellbeing programs; benchmark against the market.
• Act as the go-to resource for employee benefits questions and communications.
• Stay current on US/Canadian regulations and flag changes.

Skills

Benefits administration

Open enrollment

Vendor management

Excel skills

Regulatory compliance

Communication skills

Discretion & confidentiality

Travel up to 10%

Education

CEBS/GBA certification

Bachelor's in HR or related

Tools

UKG

Excel

Job description

Newforma is seeking a Benefits Specialist to own day-to-day delivery and ongoing improvement of benefits programs across the US and Canada, with support for other regions. This hands-on role requires ownership, proactivity, and clear recommendations to ensure accurate plan setup, enrollment, and communications.

You will lead open enrollment, reconcile invoices, partner with brokers, manage compliance reporting (401(k), ACA, EEO-1), administer leaves, and craft plain-language benefits guides.