Global AV Technician: Live Events & Hybrid Support

SpaceX; Union Hill-Novelty Hill (WA); On-site; USD 50,000 - 72,000; Full time

Benefits offered by this job

Stock options

401(k)

Medical, Vision, Dental

Paid time off

Shuttle service

Job summary

SpaceX in Washington state is seeking an AV Technician to deliver dependable support for conferences and events across our spaces. You will work with AV Administrators to operate, troubleshoot, and maintain AV hardware and systems for live, hybrid, and remote gatherings.

The ideal candidate has 1+ year AV experience, and familiarity with Q-SYS, Logitech, Biamp, Extron, or Shure, plus experience with Teams or video conferencing.

Qualifications

• High school diploma or equivalency.
• 1+ years AV support experience.
• Experience in live audio/video production or video conferencing support.
• Experience with Mac or Windows OS.

Responsibilities

• Support AV/VC solutions locally and globally to assist in-region teams.
• Support events at SpaceX offices, including after-hours as needed.
• Respond to technical support requests via email, ticketing, and chat.
• Troubleshoot hardware and applications; provide technical support and problem solving.
• Document issue status and provide updates to management and end users.
• Create documentation for AV troubleshooting and config; onboard teammates.

Skills

AV support

Live audio

Video conferencing

Mac OS / Windows

Tools

Q-SYS

Logitech

Biamp

Extron

Shure

Job description

SpaceX in Washington state is seeking an AV Technician to deliver dependable support for conferences and events across our spaces. You will work with AV Administrators to operate, troubleshoot, and maintain AV hardware and systems for live, hybrid, and remote gatherings.

The ideal candidate has 1+ year AV experience, and familiarity with Q-SYS, Logitech, Biamp, Extron, or Shure, plus experience with Teams or video conferencing.