Global AV Operations Engineer – Video Conferencing & AI

Advanced Micro Devices; Austin (TX); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Advanced Micro Devices is seeking an Audio-Visual Operations Engineer to support global user-facing technology. The role involves operational excellence in video conferencing and collaboration services, requiring strong communication skills, particularly with senior executives. The ideal candidate will have project management experience and a background in audio-visual operations.

Responsibilities include managing the global video fleet, troubleshooting technical issues, and collaborating with vendors to enhance service delivery. This position offers a dynamic environment for innovation and effective collaboration.

Qualifications

• Experience in audio-visual centric operations.
• Strong presentation skills.
• Familiarity with AI technologies.

Responsibilities

• Ensure global video fleet operational health.
• Troubleshoot video-conferencing incidents.
• Manage vendor relationships for service deliverables.

Skills

Audio-Visual Operations

Service Delivery

Customer Success

Project Management

Communication

Problem Solving

Education

Bachelor’s/Master’s degree in Computer Science or related field

Tools

Cisco/Polycom

ServiceNow

AI Tools

Python

Job description

Advanced Micro Devices is seeking an Audio-Visual Operations Engineer to support global user-facing technology. The role involves operational excellence in video conferencing and collaboration services, requiring strong communication skills, particularly with senior executives. The ideal candidate will have project management experience and a background in audio-visual operations.

Responsibilities include managing the global video fleet, troubleshooting technical issues, and collaborating with vendors to enhance service delivery. This position offers a dynamic environment for innovation and effective collaboration.