Global Application Engineering Leader

GlobalFoundries

Austin (TX)

On-site

USD 118,000 - 239,000

Full time

5 days ago

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Job summary

GlobalFoundries is seeking a seasoned Customer Success & Technical Leadership professional to head a global team of Application Engineers, driving onboarding, solution enablement, and production ramp for customer engagements. You will own KPI dashboards, executive reviews, and cross-functional collaboration with Sales, Product, and Program Management to accelerate adoption of MIPS technologies.

Lead strategic customer engagements, communicate requirements to engineering, and ensure alignment of

Qualifications

Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or a related technical field.
10+ years of experience in semiconductor, embedded systems, AI, software, or related engineering disciplines.
5+ years of leadership experience managing technical or customer-facing engineering teams.
Proven experience leading strategic customer engagements and driving successful technical outcomes.
Strong technical background in semiconductor IP, SoCs, embedded processing, AI acceleration, software platforms, or related technologies.
Demonstrated experience establishing KPIs, developing operational dashboards, and presenting executive-level business reviews.
Experience with resource planning, capacity management, forecasting, and organizational performance management.
Strong analytical and problem-solving skills with the ability to translate technical and operational data into actionable business insights.
Excellent communication, presentation, and stakeholder management skills.
Ability to travel as required.

Responsibilities

Lead a global team of Application Engineers across onboarding, integration, deployment, and ramp.
Serve as the primary escalation point for complex technical issues and strategic customer engagements.
Build trusted relationships with customer engineering, architecture, product, and executive stakeholders.
Drive customer adoption of MIPS technologies and ensure achievement of customer objectives and milestones.
Lead technical reviews, workshops, enablement activities, and executive customer engagements.
Act as the Voice of the Customer by communicating requirements, technical challenges, and market feedback to Product Management and Engineering teams.