Global AI Strategy Lead for Agentic Systems

Harnham; United States; On-site; USD 180,000 - 280,000; Full time

Job summary

Harnham is seeking a Director of AI to lead the adoption of artificial intelligence across a global business. The role shapes and executes the AI strategy, collaborating with executives overseeing Data and AI initiatives.

Responsibilities include expanding agentic capabilities, managing MCP strategy, and deploying AI solutions for omnichannel customer servicing. The role begins with contractor support and moves to building a focused team.

Qualifications

• Proven track record of delivering production AI systems.
• Hands-on experience in agentic AI and multi-model orchestration.
• Proficiency in Python.
• Experience with AI regulations relevant to agentic system design.
• Experience building and leading engineering teams.

Responsibilities

• Lead AI strategy and execution across a global business.
• Oversee agentic data product integrations and MCP strategy.
• Deploy AI solutions to enhance omnichannel customer servicing and inquiry resolution.
• Direct contractor support and scale the team by hiring ML/AI engineers.

Skills

Python

LangChain

LangGraph

Langfuse

Agentic AI

Multi-model orchestration

Agent communication

Team leadership

Tools

LangChain

LangGraph

Langfuse

Job description

Harnham is seeking a Director of AI to lead the adoption of artificial intelligence across a global business. The role shapes and executes the AI strategy, collaborating with executives overseeing Data and AI initiatives.

Responsibilities include expanding agentic capabilities, managing MCP strategy, and deploying AI solutions for omnichannel customer servicing. The role begins with contractor support and moves to building a focused team.