Head of Agentic AI Engineering (Hybrid)

Software Guidance & Assistance, Inc. (SGA, Inc.); New York (NY); Hybrid; USD 180,000 - 225,000; Full time

Job summary

A leading technology solutions provider is seeking a Head of Agentic AI Engineering to lead automation initiatives and AI technologies for a major client. This role focuses on developing scalable AI solutions to enhance operational efficiency and customer engagement. The ideal candidate should have a strong background in AI systems and proven leadership capabilities in a matrixed environment. Join us to innovate and transform how businesses leverage AI.

Qualifications

• Demonstrable experience in automation and AI, as well as solution engineering.
• Strong expertise in conversational technology and deployment of complex AI solutions.
• Ability to understand and measure the impact of technology on customer self-service and operational efficiency.

Responsibilities

• Develop and implement a comprehensive automation and AI strategy.
• Lead the design, development, and deployment of AI Agents.
• Engage with engineering, product management, customer experience, and IT teams to incorporate solutions.

Skills

Agentic AI Expertise

Generative AI Integration

Enterprise-Scale Delivery

Conversational & RPA Technologies

Strategic Leadership

Impact-Driven Mindset

Multi-Functional Collaboration

Ethical AI Stewardship

Education

Bachelor's or master's degree in computer science, engineering, management or related field

Job description

A leading technology solutions provider is seeking a Head of Agentic AI Engineering to lead automation initiatives and AI technologies for a major client. This role focuses on developing scalable AI solutions to enhance operational efficiency and customer engagement. The ideal candidate should have a strong background in AI systems and proven leadership capabilities in a matrixed environment. Join us to innovate and transform how businesses leverage AI.