Global AI Platform Delivery Lead

Google Operations Center; United States; Remote; USD 124,000 - 149,000; Full time

Benefits offered by this job

Competitive wages & benefits

Onsite meals

Job summary

Google Operations Center in the United States is seeking a Global Solutions Delivery Manager to own the “1 to 100” phase of the lifecycle and lead a team of specialists across regions to drive incubation expansions of our AI workflow platform.

You will oversee end-to-end operational coordination, manage executive stakeholder relationships, and scale platform capabilities, while coaching team members and prioritizing pipelines for global rollouts.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 10+ years experience in program management, operational delivery or technology deployment
• 5+ years of experience directly leading, managing, or mentoring teams
• Experience overseeing multi-regional platform rollouts, software adoption frameworks, or scaled workflows.
• Experience establishing operational metrics (KPIs) and continuous product feedback loops

Responsibilities

• Provide day-to-day leadership, coaching, and professional development to a team of solutions delivery leads across multiple regions.
• Manage the team’s pipeline of incubation expansions and ensure seamless execution of platform rollouts globally.
• Drive operational excellence in the team’s end-to-end coordination of feature enhancements for our proprietary AI workflow automation platform.
• Champion and scale programmatic demo outreach and targeted use-case strategies to maximize active user adoption across all global GOC sites.
• Guide the team in establishing robust feedback loops to capture operational friction and translate field insights into actionable insights for our product / engineering partners.

Skills

Bachelor’s degree

Program management

Operational delivery

Technology deployment

Leading teams

Multi-regional rollouts

KPIs

Feedback loops

Education

Bachelor’s degree or equivalent practical experience

Job description

Google Operations Center in the United States is seeking a Global Solutions Delivery Manager to own the “1 to 100” phase of the lifecycle and lead a team of specialists across regions to drive incubation expansions of our AI workflow platform.

You will oversee end-to-end operational coordination, manage executive stakeholder relationships, and scale platform capabilities, while coaching team members and prioritizing pipelines for global rollouts.