Global AI Code Support Engineer: Deploy & Advocate

SonarSource; City of Geneva (NY); On-site; USD 75,000 - 105,000; Full time

Job summary

Sonar, a leader in AI code verification, is seeking a Support Engineer to help customers worldwide deploy and use our solutions while advocating best engineering practices. You will deliver tailored service, guide customers to the right implementations, and work with product teams to resolve issues.

Join our global team across multiple hubs and contribute to building reliable, secure software powered by SonarQube and related tools.

Qualifications

Responsibilities

• Assist customers worldwide in deploying/using our solutions and adopting software engineering best practices.
• Provide an individualized level of service to our customers.
• Guide them in finding the right implementation and advocate the best way to use our products.
• Investigate and solve customer issues in a timely manner.
• Represent the customer voice in product discussions.

Skills

Customer support

Problem solving

Communication

Technical literacy

Tools

SonarQube

Job description

Sonar, a leader in AI code verification, is seeking a Support Engineer to help customers worldwide deploy and use our solutions while advocating best engineering practices. You will deliver tailored service, guide customers to the right implementations, and work with product teams to resolve issues.

Join our global team across multiple hubs and contribute to building reliable, secure software powered by SonarQube and related tools.