Global Ads Platform Support Engineer

Meta; Menlo Park (CA); Hybrid; USD 150,000 - 190,000; Full time

Job summary

Meta is seeking a Business Support Engineer in Menlo Park, CA to provide technical and engineering support to advertising partners and customers globally. You will work with a global team to investigate and resolve issues, focusing on integrations and partner experience.

You will collaborate with Platform and Infrastructure teams, communicate insights to product teams, and help shape the roadmap for business products while supporting partners across various regions.

Qualifications

• Experience in supporting advertising tech integrations.
• Strong problem-solving and communication skills.
• Customer-facing support experience in a tech product environment.

Responsibilities

• Provide technical and engineering support to Meta’s Advertising partners and customers.
• Investigate, diagnose, and resolve partner issues and integration challenges.
• Collaborate with cross-functional teams to improve products and partner experience.

Skills

AdTech

Technical support

Integrations

Job description

Meta is seeking a Business Support Engineer in Menlo Park, CA to provide technical and engineering support to advertising partners and customers globally. You will work with a global team to investigate and resolve issues, focusing on integrations and partner experience.

You will collaborate with Platform and Infrastructure teams, communicate insights to product teams, and help shape the roadmap for business products while supporting partners across various regions.