Global Account Manager

Shell; United States; On-site; USD 149,000 - 223,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Life Insurance

Business Travel Accident Insurance

Pension plan

401(k) plan

Paid vacation time

11 holidays

Parental leave

Short-term disability

Job summary

Shell is seeking a Global Account Manager to join its team in San Diego, California. The GAM will coordinate West Coast headquartered key accounts and serve as the focal point for opportunities across the region.

Within Shell Energy Global Key Accounts, you will manage relationships with strategic customers across gas and power, including data centers, telecoms, steel, and cement, aligning account strategies to Shell's global footprint.

Qualifications

• Must have legal authorization to work in the US on a full-time basis.
• Bachelor's degree.
• At least 10 years of professional experience, including 5 years of key account management, preferably in gas and power.
• In-depth understanding of and experience in US Energy markets.
• Strong track record of managing complex stakeholders and relationships with senior external stakeholders.
• Evidence of key accounts strategy creation, execution and value delivery across regions.
• Ability to influence at all levels with and without formal authority.
• Willingness to travel 10-20% of the time.

Responsibilities

• Partner with local Energy Origination and B2B teams to support regional growth for Global Key Accounts.
• Responsible for global account management of their customers and West focal points for opportunities.
• Develop, nurture and grow relationships with key accounts and identify new opportunities.
• Coordinate activities with deals teams to ensure a single aligned customer strategy.
• Identify potential new accounts and support development of relationships and opportunities.
• Coordinate cross-geography activities to leverage Shell's global footprint.

Skills

Legal authorization to work in the US

Key account management

Stakeholder management

US energy markets knowledge

Account strategy development

Influence without authority

Willingness to travel

Cross-functional coordination

Education

Bachelor's degree

Job description

California, United States of America

Job Family Group:

Sales & Marketing

Worker Type:

Regular

Posting Start Date:

September 9, 2026

Business Unit:

Trading and Supply

Experience Level:

Experienced Professionals

Job Description:

What's the role

Shell is seeking for Global Account Manager to join its team in San Diego, California.

The Global Account Manager (GAM) will be Global Key Account team's presence in Shell's San Diego offices and will lead the co-ordination of West coast headquartered key accounts and act as the focal across other key accounts for opportunities in the West of the USA.

The Shell Energy Global Key Accounts organization is responsible for the management of the relationships with the most strategic global accounts across Shell Energy. These accounts present some of the largest opportunities to deliver more value with less emissions for Shell Energy in our key markets. Helping customers in various segments such as Data Centers, Telecoms, Steel, and Cement meet their energy needs. The majority of these needs sit within gas and power, but a number of these accounts have significant interaction with the wider Shell portfolio both as a customer and as a supplier. The Global Key Accounts organization co-ordinates these relationships and account strategy Shell wide so as to present a united, one Shell plan and approach.

Accountabilities

• Partner closely with local Shell Energy Origination and B2B teams in San Diego , serving as the key link to support regional growth across Global Key Accounts and relevant business development activities
• Responsible for the global account management of their respective customers & acting as the West focal point for opportunities across all other global key accounts.
• Responsible for developing, nurturing and growing the relationships with their key accounts and through this relationship strategy identifying new opportunities
• For their accounts coordinate activities with the various deals team working on opportunities globally. Responsible for ensuring one aligned customer strategy for Shell to these multi-national companies
• Work ing with the local origination teams they will identify potential new accounts and support development of the relationships and new business opportunities for these accounts
• Responsible for developing, nurturing and growing the relationships with their customers and through this relationship strategy identifying new opportunities or supporting the existing business Shell has
• Coordinate activities of the various deals team working on these opportunities globally. They are responsible for ensuring one aligned customer strategy for Shell to these multi-national companies
• Work with all Shell businesses across multiple lines and geographies to ensure a cohesive account strategy that leverages Shell's unique global footprint and broad portfolio of products.

What you bring

• Must have legal authorization to work in the US on a full-time basis for anyone other than current employer
• Bachelor's degree
• At least 10 years of professional experience, including 5 years of key account management experience, preferably within the gas and power sector, with a proven track record of coordinating account strategies
• In-depth understanding of and experience in the US Energy markets, preferably a wider understanding of other typical oil and gas downstream businesses would be beneficial.
• Strong track record of managing complex stakeholders and relationships with senior external stakeholders
• Solid Evidence of key accounts strategy creation, execution and value delivery with complex elements and variables that challenged decision making preferably across different regions
• Excellent internal & external stakeholder management skills and demonstrated ability to influence at all levels with and without formal authority
• Creativity and organization are differentials for this role, with out-of-the-box ideas and discipline to execute the activities that will generate Shell's value differential.
• Must be willing to travel approximately 10-20% of the time based on business needs

What we offer

The base salary range for this position is $149,000 - $223,000 per year. Individual pay will be based on various factors, such as relevant work experience, education, certifications, skill level, seniority, and internal equity.

For regular full-time or regular part-time employees of the Company (participating companies as listed in the Summary Plan Description), insurance coverage options include medical, dental, vision coverage, life Insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs. Employees also participate in a company pension plan and a 401(k) plan. Paid leave includes up to 6 weeks of paid vacation time, up to 11 paid holidays, and parental leave offering 16 weeks of paid leave for birthing parents, and 8 weeks of paid leave for non-birthing parents.

Additionally, employees are eligible for short-term disability