Global Account Manager

Oman Shell; San Diego (CA); On-site; USD 149,000 - 223,000; Full time

Job summary

Shell is seeking an experienced Global Account Manager to join our team in San Diego, California. The GAM will be the West Coast focal point for strategic, multinational accounts and coordinate with deals teams globally to unlock opportunities while aligning customer strategy across Shell’s diverse portfolio.

Ideal candidates bring 10+ years in key account management within the energy sector, strong stakeholder management, and deep knowledge of US energy markets.

Qualifications

• Must have legal authorization to work in the US on a full-time basis
• Bachelor’s degree
• At least 10 years of professional experience, including 5 years of key account management
• Deep understanding of US energy markets, with broader oil & gas downstream exposure
• Strong track record of managing complex stakeholders and senior external relationships
• Evidence of account strategy creation, execution, and value delivery across regions
• Willingness to travel 10–20% based on business needs

Responsibilities

• Partner with local Shell Energy Origination and B2B teams in San Diego as the main link to regional growth for Global Key Accounts
• Manage global accounts and serve as West coast focal point for opportunities across other global key accounts
• Develop and nurture client relationships and coordinate with deals teams on global opportunities
• Ensure a single aligned customer strategy for multi‑national accounts across Shell’s footprint
• Collaborate with Shell businesses across geographies to enable a cohesive account strategy leveraging Shell’s portfolio

Skills

Key account management

Stakeholder management

Strategic account planning

Cross-functional collaboration

Energy markets knowledge

Travel readiness

Education

Bachelor's degree

Job description

California, United States of America Job Family Group: Sales & Marketing Worker Type: Regular Posting Start Date: September 9, 2026 Business Unit: Trading and Supply Experience Level: Experienced Professionals

Job Description: What’s the role Shell is seeking for Global Account Manager to join its team in San Diego, California. The Global Account Manager (GAM) will be Global Key Account team’s presence in Shell’s San Diego offices and will lead the co-ordination of West coast headquartered key accounts and act as the focal across other key accounts for opportunities in the West of the USA. The Shell Energy Global Key Accounts organization is responsible for the management of the relationships with the most strategic global accounts across Shell Energy. These accounts present some of the largest opportunities to deliver more value with less emissions for Shell Energy in our key markets. Helping customers in various segments such as Data Centers, Telecoms, Steel, and Cement meet their energy needs. The majority of these needs sit within gas and power, but a number of these accounts have significant interaction with the wider Shell portfolio both as a customer and as a supplier. The Global Key Accounts organization co-ordinates these relationships and account strategy Shell wide so as to present a united, one Shell plan and approach.

Accountabilities

• Partner closely with local Shell Energy Origination and B2B teams in San Diego, serving as the key link to support regional growth across Global Key Accounts and relevant business development activities
• Responsible for the global account management of their respective customers & acting as the West focal point for opportunities across all other global key accounts.
• Responsible for developing, nurturing and growing the relationships with their respective customers & through this relationship strategy identifying new opportunities For their accounts coordinate activities with the various deals team working on opportunities globally.
• Responsible for ensuring one aligned customer strategy for Shell to these multi-national companies Working with the local origination teams they will identify potential new accounts and support development of the relationships and new business opportunities for these accounts.
• Responsible for developing, nurturing and growing the relationships with their customers and through this relationship strategy identifying new opportunities or supporting the existing business Shell has Coordinate activities of the various deals team working on these opportunities globally. They are responsible for ensuring one aligned customer strategy for shell to these multi-national companies.
• Work with all Shell businesses across multiple lines and geographies to ensure a cohesive account strategy that leverages Shell’s unique global footprint and broad portfolio of products.

What you bring

• Must have legal authorization to work in the US on a full-time basis for anyone other than current employer
• Bachelor’s degree
• At least 10 years of professional experience, including 5 years of key account management experience, preferably within the gas and power sector, with a proven track record of coordinating account strategies
• In-depth understanding of and experience in the US Energy markets, preferably a wider understanding of other typical oil and gas downstream businesses would be beneficial.
• Strong track record of managing complex stakeholders and relationships with senior external stakeholders
• Solid Evidence of key accounts strategy creation, execution and value delivery with complex elements and variables that challenged decision making preferably across different regions
• Excellent internal & external stakeholder management skills and demonstrated ability to influence at all levels with and without formal authority Creativity and organization are differentials for this role, with out-of-the-box ideas and discipline to execute the activities that will generate Shell's value differential.
• Must be willing to travel approximately 10-20% of the time based on business needs

What we offer

The base salary range for this position is $149,000 - $223,000 per year. Individual pay will be based on various factors, such as relevant work experience, education, certifications, skill level, seniority, and internal equity. For regular full-time or regular part-time employees of the Company (participating companies as listed in the Summary Plan Description), insurance coverage options include medical, dental, vision coverage, life Insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs. Employees also participate in a company pension plan and a 401(k) plan. Paid leave includes up to 6 weeks of paid vacation time, up to 11 paid holidays, and parental leave offering 16 weeks of paid leave for birthing parents, and 8 weeks of paid leave for non-birthing parents. Additionally, employees are eligible for short-term disability leave for up to 26 weeks at 100% or 50% of base pay as well as Long-Term Disability insurance. Shell also offers other compensation such financial reimbursement for adoption, wellness, education, and personal learning expenses, and some roles are eligible for discretionary long-term incentives. For interns, eligible benefits include medical, dental, and vision coverage, life insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs; participation in a 401(k) plan; and paid leave for up to 11 paid holidays. Additional information on Shell’s US benefit programs can be found at https://www.shell.us/careers/about-careers-at-shell/rewards-and-benefits.html.

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together Continuously grow the transferable skills you need to get ahead Work at the forefront of technology, trends, and practices Collaborate with experienced colleagues with unique expertise Achieve your balance in a values-led culture that encourages you to be the best version of yourself Benefit from flexible working hours, and the possibility of remote/mobile working Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world. Take advantage of paid parental leave, including for non-birthing parents Join an organization working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply Grow as you progress through diverse career opportunities in national and international teams Gain access to a wide range of training and development programs.

We’d like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies.

Shell in the United States

Shell has been in the US for more than 100 years, leading the sector in energy, petrochemicals and refined products. Today, we provide millions of Americans with the energy needed to heat and cool their homes and power the economy. We operate in all 50 states, from our Deepwater platforms in the Gulf of America to the Pennsylvania Chemicals complex and our miles of pipelines throughout the US. We reach our customers through our 13,000 branded retail stations, and we are number 1 in gasoline sales. We also own the 1 brand of motor oil in the U.S. – Pennzoil – made from natural gas. We are excited to play a key role in the move to net carbon emissions while providing the oil and gas needed by society for many decades to come.

Equal Opportunity

Shell participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws. Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability. As a US Federal Contractor, hiring selections are subject to periodic audit review and documentation of your selections should be maintained for a period of three calendar years. It is the policy of Shell in the U.S. (“Shell”) to provide equal opportunity to all individuals, employees and all qualified applicants for employment consistent with employment requirements and qualifications. Shell prohibits discrimination based on race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, citizenship, genetic information, or other protected status under federal, state or local laws. All employees are expected to support this policy and contribute to an environment of equal opportunity. If you need an accommodation for a disability during the resourcing process, please speak with an HR representative.

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