Global Account Manager

Hollingsworth-&-Vose-Company-; East Walpole (MA); On-site; USD 100,000 - 140,000; Full time

Job summary

Hollingsworth & Vose seeks a Global Account Manager to drive revenue growth in its energy solutions division. You will build executive relationships, manage a cross-functional team, and develop a global customer strategy to exceed annual targets.

The role requires leadership with senior stakeholders, strong negotiation, and proven communication skills. Expect travel up to 50% and ITAR compliance responsibilities in a dynamic, technical market.

Qualifications

• Minimum of 7 years in commercial sales with experience building executive level relationships.
• Strong customer advocate with proven ability to grow sales and revenue.
• Skilled at negotiation, capable of influencing clients at senior levels.
• Comfort in communication with all levels of the company; polished presentation skills.
• Willingness to travel up to 50% of the time.

Responsibilities

• Build a robust opportunity pipeline and shorten time to close.
• Lead contract strategy and negotiations for enterprise deals.
• Develop a global customer strategy and long-range plans.
• Act as voice of the customer with regular account updates.
• Foster cross-functional relationships across regions and functions; coordinate teams.
• Collaborate with pricing, product management, operations on quotes and launches.
• Provide input into demand planning for revenue forecasting.

Skills

Negotiation

Executive relationships

Communication

Presentation skills

Travel readiness

Education

Bachelor's degree in business/technical

MBA preferred

Job description

H&V is a global leader in filtration and energy storage solutions. Our advanced materials are used in nearly every industry and touch every aspect of modern life. Wherever you work, live or travel, chances are an H&V solution is close by, contributing to a cleaner, healthier, more sustainable world. H&V serves the world from 13 strategically located facilities. Our footprint in the Americas, Europe and Asia lets us meet the unique requirements of global and regional customers efficiently, accurately and cost effectively, while capturing supply chain efficiencies. These advantages help make H&V a valuable partner and a true worldwide leader. Our success comes from our ability to adapt, our values and the people of H&V. We act with integrity, and we treat customers, partners and each other with dignity and respect. We live these values every day and could not have prospered for more than 200 years without them.The Global Account Manager (GAM) is accountable for driving organic revenue and profit growth in our energy solutions division at one or more strategic multinational customer(s). The GAM is responsible for building a deep understanding of the customers’ needs and objectives, through the development and maintenance of senior level customer relationships. This role leads an indirect, cross-functional team to build and execute a global customer strategy that drives customer satisfaction and manages opportunity and pipeline growth to exceed short-term business objectives and ensure long-term sustainability.Job Responsibilities:Build a robust opportunity pipeline, which leverages existing and future product capabilities. Focusing on decreasing time to closure and increasing overall close rateLead contract strategy and negotiations, ensuring that enterprise and regional objectives are optimized throughout the processExpand knowledge of the customer, including but not limited to, their long-term goals & objectives, focus markets/areas, go to market strategies, and media usage by market and by productDevelop a global customer strategy and business plan ensuring that H&V is positioned with products and technologies which will achieve annual and long-range plan resultsAct as voice of the customer. Provide regular comprehensive account updates, clearly articulating performance, challenges, relationship status, and actions required to close gaps.Work with Customer Operations to implement and coordinate customer/supplier scorecard activities to measure and improve key customer satisfaction measures.Foster positive multi-level and cross-functional customer relationships, at the C-Suite level and belowOversee and drive accountability for a non-direct internal account team made up of cross-functional stakeholders to drive strategy alignment and execution, as well as project prioritization and execution.Work closely with regional sales counterparts to oversee the revenue and profitability growth of the customerCreate and direct relationships between H&V and customer Engineering/R&D teams to prioritize developments, always ensuring that H&V is in pole position for development activitiesWork closely with the pricing team, product management, operations, and technology to manage quotes, product commercialization and other cross-functional activities with the customerProvide input into the demand planning processes for revenue forecastingQualifications:BA or BS in business or technical discipline or significant related experience; MBA preferredMinimum of 7 years’ experience in commercial sales with experience building executive level relationships at large multinational accounts; automotive and/or battery industryexperience a plusStrong customer advocateDemonstrated ability to grow sales and revenue in a highly technical marketSkilled at negotiation, capable of influencing the client at senior levelsDemonstrated ability to lead indirect reports through collaboration to enhance the customer experienceComfort in communication with all levels of the companyProficient verbal and written communicator; polished presentation skillsEligibility Requirements:Willingness to travel up to 50% of the timeThis position requires access to, and appropriate handling of ITAR related informationHollingsworth & Vose is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.Salary starting at $100,000Hollingsworth & Vose is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.