Global Account Manager

HOLLINGSWORTH & VOSE COMPANY; East Walpole (MA); On-site; USD 90,000 - 110,000; Full time

Job summary

Hollingsworth & Vose seeks a Global Account Manager to drive revenue and profit growth with strategic multinational customers. You will lead an indirect, cross-functional team to shape global customer strategy and ensure long-term sustainability.

The role requires building executive relationships at large accounts, negotiating contracts, and coordinating with regional sales to optimize revenue and pricing. Travel up to 50% is expected; ITAR access is required.

Qualifications

• BA or BS in business or technical discipline; MBA preferred.
• Minimum of 7 years’ experience in commercial sales with executive level relationships at large multinational accounts; automotive and/or battery industry experience a plus.
• Strong customer advocate with proven ability to grow sales in a highly technical market.
• Skilled at negotiation and capable of influencing at senior levels.
• Demonstrated ability to lead indirect reports through collaboration to enhance the customer experience.
• Willingness to travel up to 50% of the time.
• Access to ITAR related information.

Responsibilities

• Build a robust opportunity pipeline with existing and future product capabilities.
• Lead contract strategy and negotiations across enterprise and regional objectives.
• Expand knowledge of the customer’s long-term goals and go-to-market strategies.
• Develop a global customer strategy and business plan to achieve annual and long-range results.
• Provide regular updates on performance, challenges, and actions needed to close gaps.
• Coordinate with Customer Operations on scorecard activities to measure satisfaction.

Skills

Executive relationships

Negotiation

Cross-functional leadership

Communication

Education

BA/BS in business or technical discipline

MBA preferred

Job description

H&V is a global leader in filtration and energy storage solutions. Our advanced materials are used in nearly every industry and touch every aspect of modern life. Wherever you work, live or travel, chances are an H&V solution is close by, contributing to a cleaner, healthier, more sustainable world. H&V serves the world from 13 strategically located facilities. Our footprint in the Americas, Europe and Asia lets us meet the unique requirements of global and regional customers efficiently, accurately and cost effectively, while capturing supply chain efficiencies. These advantages help make H&V a valuable partner and a true worldwide leader. Our success comes from our ability to adapt, our values and the people of H&V. We act with integrity, and we treat customers, partners and each other with dignity and respect. We live these values every day and could not have prospered for more than 200 years without them.

The Global Account Manager (GAM)

The GAM is accountable for driving organic revenue and profit growth in our energy solutions division at one or more strategic multinational customer(s). The GAM is responsible for building a deep understanding of the customers’ needs and objectives, through the development and maintenance of senior level customer relationships. This role leads an indirect, cross-functional team to build and execute a global customer strategy that drives customer satisfaction and manages opportunity and pipeline growth to exceed short-term business objectives and ensure long-term sustainability.

Job Responsibilities

• Build a robust opportunity pipeline, which leverages existing and future product capabilities. Focusing on decreasing time to closure and increasing overall close rate
• Lead contract strategy and negotiations, ensuring that enterprise and regional objectives are optimized throughout the process
• Expand knowledge of the customer, including but not limited to, their long-term goals & objectives, focus markets/areas, go to market strategies, and media usage by market and by product
• Develop a global customer strategy and business plan ensuring that H&V is positioned with products and technologies which will achieve annual and long-range plan results
• Act as voice of the customer. Provide regular comprehensive account updates, clearly articulating performance, challenges, relationship status, and actions required to close gaps
• Work with Customer Operations to implement and coordinate customer/supplier scorecard activities to measure and improve key customer satisfaction measures
• Foster positive multi-level and cross-functional customer relationships, at the C-Suite level and below
• Oversee and drive accountability for a non-direct internal account team made up of cross-functional stakeholders to drive strategy alignment and execution, as well as project prioritization and execution
• Work closely with regional sales counterparts to oversee the revenue and profitability growth of the customer
• Create and direct relationships between H&V and customer Engineering/R&D teams to prioritize developments, always ensuring that H&V is in pole position for development activities
• Work closely with the pricing team, product management, operations, and technology to manage quotes, product commercialization and other cross-functional activities with the customer
• Provide input into the demand planning processes for revenue forecasting

Qualifications

• BA or BS in business or technical discipline or significant related experience; MBA preferred
• Minimum of 7 years’ experience in commercial sales with experience building executive level relationships at large multinational accounts; automotive and/or battery industryexperience a plus
• Strong customer advocate
• Demonstrated ability to grow sales and revenue in a highly technical market
• Skilled at negotiation, capable of influencing the client at senior levels
• Demonstrated ability to lead indirect reports through collaboration to enhance the customer experience
• Comfort in communication with all levels of the company
• Proficient verbal and written communicator; polished presentation skills

Eligibility Requirements

• Willingness to travel up to 50% of the time
• This position requires access to, and appropriate handling of ITAR related information

Salary starting at $100,000

Hollingsworth & Vose is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

Hollingsworth & Vose is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

Together, Our People Create Solutions for a Cleaner World For over 200 years, Hollingsworth & Vose has been building advanced materials that power cleaner air, cleaner water, and healthier lives. But none of this happens without our people. At H&V, your career isn't just a job—it’s an opportunity to grow, contribute, and create impact alongside a global team dedicated to solving the world's biggest challenges. We believe that when individuals grow, our ability to solve those challenges grows too.

Our Three Pillars

• Purpose and Longevity: Work That Matters—Grounded in Our Heritage, Built for Generations to Come. We create solutions that contribute to a cleaner, more sustainable world. Your work here is part of a legacy of impact that spans 300 years.
• People-first and Growing Leadership: Contribution That's Valued. We invest in our people—recognizing your contributions, supporting your growth, and fostering a workplace where you're respected and your voice matters.
• Innovation and Impact: Innovation That Solves The Biggest Challenges. Innovation at H&V means solving complex problems through collaboration and expertise. We develop advanced materials and technologies that help customers build cleaner futures.

About Hollingsworth & Vose

A Global Leader in Filtration and Energy Storage Solutions. H&V is a global leader in advanced materials used across nearly every industry. For nearly 300 years, we've helped create a cleaner, more sustainable world.

Why Join Us

• Opportunity to work on solutions that matter globally
• Proven innovation and industry leadership
• Inclusive, collaborative culture built on integrity and respect
• Career growth and development in a supportive environment
• Equal opportunity employer committed to diversity and inclusion

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Hollingsworth & Vose is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

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