Global Access Control Specialist - Badge Ops & Onboarding

Milestone Technologies, Inc.; San Francisco (CA); On-site; USD 69,000 - 91,000; Full time

Job summary

The Access Management Specialist at Milestone Technologies, Inc. is responsible for processing security and access permissions for building access. They also serve as a customer service representative, assisting with access control requests and troubleshooting badge-related issues.

Other responsibilities include managing inventory, generating reports, and assisting with alarm remediation. Work Schedule: Monday through Friday 7am-3:30pm (tentative) with flexibility to provide weekend support as

Qualifications

• Minimum 2-4 years in badging or access control fields.
• Experience with security access control systems (e.g., CCure, Kastle, Brivo, and property management platforms).
• Strong background in access management within security operations.
• Genetec experience is highly preferred.

Responsibilities

• Lead day-to-day global badge operations management
• Hands-on operational involvement including processing Jira tickets, supporting new employee onboarding, and driving continuous program improvements
• Implement secure access zones and aide in the development of physical access infrastructure that supports identity management and RBAC/ABAC policies

Skills

Badging

Access Control

Security Operations

Genetec

Tools

CCure

Kastle

Brivo

Property management access platforms

Job description

The Access Management Specialist at Milestone Technologies, Inc. is responsible for processing security and access permissions for building access. They also serve as a customer service representative, assisting with access control requests and troubleshooting badge-related issues.

Other responsibilities include managing inventory, generating reports, and assisting with alarm remediation. Work Schedule: Monday through Friday 7am-3:30pm (tentative) with flexibility to provide weekend support as