Global 24x7 L2 DB Ops Engineer (Oracle/SQL)

Gruve; San Francisco (CA); In loco; USD 110.000 - 150.000; Tempo pieno

Descrizione del lavoro

Gruve is seeking an experienced L2 System Administrator to support enterprise Oracle and Microsoft SQL Server databases in a 24x7 global environment. You will monitor, troubleshoot, back up, and coordinate recovery activities across Oracle RMAN, Data Guard, SQL Server, and Always On environments.

Work with L1/L3 teams and IT operations to ensure availability, data integrity, and SLA compliance. The role requires 3–6 years of hands-on experience and a proactive, follow-the-sun mindset.

Competenze

• 3–6 years hands-on experience supporting Oracle Database and/or Microsoft SQL Server environments.

Mansioni

• Provide L2 support for Oracle Database incidents, alerts and service requests.
• Monitor database availability, tablespace utilization, sessions, locks, alert logs and critical database processes.
• Troubleshoot connectivity issues, failed jobs, space utilization and routine database performance problems.
• Support tablespace management, user administration, privileges and approved configuration changes.
• Monitor RMAN backup status and coordinate restore and recovery activities with the DBA team.
• Support scheduled database maintenance, health checks and patching activities as per approved procedures.
• Monitor Data Guard status & replication alerts where applicable, and escalate complex issues to L3.
• Provide L2 operational support for Microsoft SQL Server instances and databases.
• Monitor SQL Agent jobs, database growth, disk utilization and error logs.
• Troubleshoot failed jobs, connectivity issues, blocking sessions and basic performance problems.
• Monitor backup status and validate scheduled backup and maintenance jobs.
• Assist with Always On availability groups and replication monitoring where applicable.

Conoscenze

Oracle DB

MS SQL Server

SQL queries

Backup & maintenance

ITIL concepts

Monitoring tools

PowerShell/Shell

24x7 support

Strumenti

ServiceNow ITSM

Oracle Data Guard

SQL Server Always On

Descrizione del lavoro

Gruve is seeking an experienced L2 System Administrator to support enterprise Oracle and Microsoft SQL Server databases in a 24x7 global environment. You will monitor, troubleshoot, back up, and coordinate recovery activities across Oracle RMAN, Data Guard, SQL Server, and Always On environments.

Work with L1/L3 teams and IT operations to ensure availability, data integrity, and SLA compliance. The role requires 3–6 years of hands-on experience and a proactive, follow-the-sun mindset.