Glasses Stylist & Customer Experience Advocate

Warby Parker; Cherry Hill Township (NJ); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life and AD&D Insurance

Paid sick leave

Paid holidays

Vacation days

401(k)

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service on the sales floor, sharing brand values and guiding customers through eyewear choices. This role blends the energy of a fast-growing retailer with a commitment to fashion, technology, and customer delight.

You’ll collaborate with teammates to enhance the in-store experience and contribute to special projects that shape the client journey.

Qualifications

• Experience in a customer-facing role is preferred.
• Strong communication and interpersonal skills.
• Ability to learn product knowledge and convey it engagingly.
• Proactive, adaptable, and solution-oriented in a fast-paced environment.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through excellent service.
• Demonstrate product knowledge and offer style advice.
• Contribute to store innovation and projects to improve the shopping experience.
• Anticipate team and customer needs and help as needed.
• Foster an inclusive culture with respectful interactions.

Skills

Customer service

Communication

Sales experience

Team player

Problem solving

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service on the sales floor, sharing brand values and guiding customers through eyewear choices. This role blends the energy of a fast-growing retailer with a commitment to fashion, technology, and customer delight.

You’ll collaborate with teammates to enhance the in-store experience and contribute to special projects that shape the client journey.