Glasses Retail Specialist — Elevate Customer Experience

Warby Parker; Hopkins (MN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

Retirement savings plan (401(k))

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service and drive customer engagement across our stores. You will share the Warby Parker values on the sales floor, provide expert product knowledge, and offer tailored eyewear recommendations.

You will contribute to a fast-paced retail environment, collaborate with teammates, and participate in initiatives to enhance the in-store experience.

Qualifications

• Customer-facing experience in a service-minded environment.
• Proactive, adaptable problem-solver who reacts quickly in unexpected situations.
• Energetic self-starter with an entrepreneurial spirit and ability to work in a fast-paced setting.

Responsibilities

• Communicate Warby Parker’s values and brand philosophy on the sales floor.
• Delight customers through excellent service.
• Demonstrate product knowledge and offer style advice.
• Brainstorm ways to reinvent retail and the glasses-shopping experience.
• Anticipate needs of team and customers and lend a hand.
• Foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer service

Sales experience

Product knowledge

Communication

Fashion awareness

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service and drive customer engagement across our stores. You will share the Warby Parker values on the sales floor, provide expert product knowledge, and offer tailored eyewear recommendations.

You will contribute to a fast-paced retail environment, collaborate with teammates, and participate in initiatives to enhance the in-store experience.