Retail Sales & Style Advisor — Elevate the Experience

Warby Parker; Akron (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

Retirement savings plan (401(k))

Parental leave (non-birthing parents)

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service across our customer base. You will articulate brand values on the sales floor and help make glasses shopping a goosebump-inducing experience.

You will share product knowledge, assist customers with styling advice, and contribute to initiatives that reinvent the glasses-shopping experience while supporting your team.

Qualifications

• Experience delivering service in a customer-facing environment.
• Ability to communicate Warby Parker values on the sales floor.
• Proactive, adaptable problem-solver who can handle unexpected situations.
• Positive team player who leads by example.
• Strong communication with diverse customers and colleagues.
• Organized, detail-oriented and energetic with an entrepreneurial spirit.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through excellent service.
• Demonstrate product knowledge and provide style advice.
• Generate ideas to reinvent the retail and glasses-shopping experience.
• Anticipate needs of team and customers and assist as needed.
• Foster an inclusive culture by treating others with respect.

Skills

Customer service

Problem-solving

Team player

Communication

Organized

Entrepreneurial spirit

Fashion interest

LEIE compliance

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service across our customer base. You will articulate brand values on the sales floor and help make glasses shopping a goosebump-inducing experience.

You will share product knowledge, assist customers with styling advice, and contribute to initiatives that reinvent the glasses-shopping experience while supporting your team.