Glasses Experience Advisor

Warby Parker; New York (NY); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k)

Job summary

Warby Parker is seeking a Sales Advisor to deliver exceptional service, share brand values, and provide expert style guidance while contributing to a fast-paced, high-growth retail environment. You will engage customers, learn continuously, and help enhance the glasses-shopping experience across locations in the US and Canada.

The role emphasizes proactive problem-solving, collaboration, and a passion for fashion and technology, with competitive base pay plus variable compensation.

Qualifications

• Excited to work and learn at a fast-paced, high-growth company.
• Customer-facing experience in a service-minded environment.
• A proactive, adaptable problem-solver who reacts quickly in unexpected situations.
• A positive team player who leads by example.
• Able to effectively communicate with a variety of people.
• Organized, attentive, and detail-oriented.
• An energetic self-starter with an entrepreneurial spirit.
• Interested in fashion and technology.
• Not on the Office of Inspector General's LEIE list.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor
• Delight customers through nothing-but-wonderful service
• Demonstrate unparalleled product knowledge and offer exceptional style advice
• Dream up ways to reinvent retail and the glasses-shopping experience
• Anticipate the needs of your team and customers alike, and be at the ready to lend hand
• Help foster an inclusive culture by treating customers and colleagues with respect

Skills

Customer service

Sales excellence

Communication

Problem solving

Team player

Attention to detail

Entrepreneurial spirit

Fashion & technology interest

LEIE compliance

Tools

POS systems

Job description

Warby Parker is seeking a Sales Advisor to deliver exceptional service, share brand values, and provide expert style guidance while contributing to a fast-paced, high-growth retail environment. You will engage customers, learn continuously, and help enhance the glasses-shopping experience across locations in the US and Canada.

The role emphasizes proactive problem-solving, collaboration, and a passion for fashion and technology, with competitive base pay plus variable compensation.