GIV Warehouse Associate

United Way Of The Plains; Wichita (KS); Hybrid; USD 17,000 - 22,000; Part time

Job summary

United Way Of The Plains is seeking a part-time GIV Warehouse Associate in Wichita to support daily donation operations and agency shopping experiences. You will manage in-kind donations, organize inventory, and assist volunteers with friendly, customer-focused service.

The role emphasizes hands-on warehouse work, relationship-building with community partners, and ensuring a smooth flow of goods to serve individuals and families in need.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service, warehouse operations, nonprofit programs, retail, logistics, or inventory management preferred but not required.
• Excellent verbal and written communication skills.
• Ability to stand and lift up to 40 pounds; tolerance for hot temperatures in summer.
• OSHA-10 and forklift certifications obtained after onboarding; training provided.

Responsibilities

• Receive, inspect, and process in-kind donations from partners and retailers.
• Organize warehouse inventory for accessibility and safe presentation.
• Stock shelves, rotate inventory, and maintain product quality.
• Assist with loading and unloading donated merchandise.
• Follow safety procedures and help with warehouse upkeep.
• Collaborate with staff to improve efficiency and service.
• Welcome nonprofit agencies and provide excellent customer service during shopping appointments.
• Help agencies locate products meeting client needs and track distribution records.
• Welcome volunteers and assign meaningful tasks; recognize contributions.

Skills

Customer service

Warehouse operations

Inventory management

Retail

Logistics

Communication

Education

High school diploma or equivalent

Tools

OSHA-10 certification

Forklift certification

Job description

Do you want to help meet the tangible needs of local nonprofits? Enjoy working in a fast-paced, active role? If so, apply to join the United Way team as a part-time GIV Warehouse Associate, averaging 25-30 hours per week. In this role, you will assist with the daily operation of our Give Items of Value (GIV) Program. The GIV Program plays a vital role in supporting our mission by helping connect donated products with local nonprofit organizations serving individuals and families in need. This position is responsible for receiving, organizing, and inventorying in-kind donations from local businesses and national retailers while creating a welcoming, customer-focused experience for nonprofit agency partners, donors, and volunteers.

The ideal candidate enjoys building relationships, thrives in a fast-paced environment, is highly organized, and is comfortable with hands-on warehouse work. This position offers the opportunity to make a meaningful impact every day by helping transform donated goods into valuable resources for local nonprofit organizations and the people they serve. You’ll build relationships with community partners, support volunteers, and play an important role in strengthening the nonprofit network throughout our community.

KEY RESPONSIBILITIES

Donation Management & Warehouse Operations

• Receive, inspect, and process in-kind donations from corporate partners, retailers, and community businesses.
• Organize warehouse inventory to ensure products are accessible and well-presented while maintaining a clean and safe warehouse environment.
• Stock shelves, rotate inventory, and monitor product quality; help ensure agency shopping areas remain organized and inviting.
• Assist with loading and unloading donated merchandise.
• Follow safety procedures and assist with regular warehouse maintenance / upkeep.
• Collaborate with staff to improve operational efficiency and customer service.

Agency Assistance

• Welcome nonprofit agency representatives and provide excellent customer service during shopping appointments.
• Assist agency partners in locating products that best meet the needs of their clients.
• Perform outbound counts for the items being obtained by the non-profit agencies; maintain accurate distribution records.
• Welcome individual and group volunteers upon arrival.
• Provide clear instructions and meaningful volunteer assignments.
• Recognize volunteer contributions and communicate appreciation.

REQUIREMENTS AND QUALIFICATIONS

• Part-time, primarily Monday-Thursday during normal business hours; however, some flexibility is required to occasionally be available early mornings, evenings or weekends
• Position is carried out primarily in a warehouse environment. Extended period of standing is required, along with ability to lift up to 40 pounds. The work environment will include exposure to hot temperatures during summer months.
• Ability to stand, walk, bend, reach, and perform physical warehouse activities throughout the workday.
• High school diploma or equivalent required.
• Experience in customer service, warehouse operations, nonprofit programs, retail, logistics, or inventory management preferred but not required.
• Excellent verbal and written communication skills.
• Comfortable interacting with diverse community members, donors, volunteers, and nonprofit partners.
• Able to manage multiple projects simultaneously while maintaining a very strong attention to detail
• Must obtain OSHA-10 and forklift certifications after onboarding. Training for certifications will be provided.
• Passionate about serving the community and advancing our mission.
• Builds positive relationships with people from diverse backgrounds.
• Takes initiative and works independently while contributing to a collaborative team.
• Demonstrates professionalism, reliability, and flexibility.
• Enjoys solving problems and finding practical solutions.
• Maintains a positive attitude and a strong commitment to customer service.

Every day, our neighbors are working hard to overcome barriers and get ahead. Together, we connect people to the opportunities they need to reach their potential and make our community a place where everyone can thrive. United is the way we build a stronger future for all.