GIS Supervisor - Data Management

portlandgeneral; Portland (OR); On-site; USD 90,000 - 120,000; Full time

Job summary

Portland General Electric (PGE) is seeking a GIS Supervisor - Data Management to lead the data governance and geospatial operations for enterprise GIS. The role oversees GIS analysts, technicians, and contracted staff, driving quality and performance across as-planned and as-built mapping and data maintenance.

The successful candidate will coordinate with cross-functional teams, develop data quality metrics, and manage process improvements to advance PGE's geospatial capabilities in an energy

Responsibilities

• Geospatial Operations Management - Supervises teams responsible for as-planned and as-built mapping, data maintenance, and QA/QC activities.
• Provides daily direction, prioritizes work, and ensures compliance with applicable standards and procedures.
• Leads one major project or multiple moderately complex projects, which may include business system or process improvements, strategy implementation, training, and data cleanup.
• Data Quality and Performance Metrics - Develops, implements, and maintains data quality metrics and SLAs for geospatial data.
• Establishes performance indicators for data accuracy, completeness, and timeliness; monitors results to identify trends and improvement opportunities; and develops dashboards and reports to communicate performance to stakeholders.
• Implements corrective actions when results fall below thresholds and works with team members to continuously improve data quality.
• Strategy and Planning - Partners with the GIS manager to implement strategy; monitors and manages production performance and incoming work requests; oversees request intake, prioritization, and allocation.
• Process Improvement - Continuously evaluates processes and recommends opportunities to improve efficiency in alignment with GIS manager direction.
• Promotes collaboration within the team and across functions, creates opportunities for cross-functional partnership, and coordinates team activities with affected groups.
• Vendor Management - Monitors contracted work and vendor performance, delegates work as appropriate, and partners with the GIS manager to implement vendor strategy.

Skills

Geospatial leadership

Team development

Cross-functional collaboration

Data governance

Tools

Esri ArcFM

Job description

At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven't stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We're always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.

GIS Supervisor - Data Management

Summary

We are seeking an experienced GIS Supervisor to lead the data management function within our GIS team. This forward-thinking leader will combine technical expertise with team development to maintain and improve the integrity of PGE's geospatial data. The ideal candidate will have extensive experience with Esri and Schneider Electric ArcFM software, as well as a strong understanding of utility design and construction processes. This role is accountable for the enterprise production GIS data used by employees and integrated systems across PGE.

As the GIS Supervisor - Data Management, you will lead a dynamic team responsible for maintaining PGE's geospatial data. You will oversee GIS analysts who perform pre- and post-construction mapping, GIS technicians who complete specialized data maintenance and correction activities, and contracted personnel who perform mapping and quality assurance/quality control (QA/QC) work.

Your leadership will focus on measuring and improving process performance and data quality. You will collaborate with cross-functional teams to advance business objectives, optimize geospatial data management processes, and improve operational efficiency.

Key Job Information

• Supervisor Geographical Information Services
• Job code: 7276
• Grade 8
• Career Level: M1Supervisor, reports to GIS Manager
• Supervises the daily activities of business support, technicians and/or production teams.
• Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors and team leads.
• Makes decisions in accordance with established policies, procedures, and the local business plan, with guidance and oversight from the GIS manager.
• May perform the work of the employees supervised.
• Develops content for internal team activities, such as training and job aids.
• Promotes geospatial awareness across the business.

Key Responsibilities

• Geospatial Operations Management - Supervises teams responsible for as-planned and as-built mapping, data maintenance, and QA/QC activities. Provides daily direction, prioritizes work, and ensures compliance with applicable standards and procedures. Leads one major project or multiple moderately complex projects, which may include business system or process improvements, strategy implementation, training, and data cleanup.

• Data Quality and Performance Metrics - Develops, implements, and maintains data quality metrics and service-level agreements (SLAs) for geospatial data. Establishes performance indicators for data accuracy, completeness, and timeliness; monitors results to identify trends and improvement opportunities; and develops dashboards and reports to communicate performance to stakeholders. Implements corrective actions when results fall below established thresholds and works with team members to continuously improve data quality.

• Strategy and Planning - Partners with the GIS manager to implement strategy; monitors and manages production performance and incoming work requests; and oversees request intake, prioritization, and allocation.

• Process Improvement - Continuously evaluates processes and recommends opportunities to improve efficiency in alignment with GIS manager direction. Proactively identifies improvement opportunities, engages business stakeholders, and leads or facilitates process improvement activities. Partners with managers and subject matter experts to assess and revise processes, practices, and policies, and helps establish controls to measure baseline and post-implementation performance.

• Internal Collaboration - Promotes collaboration within the team and across functions, creates opportunities for cross-functional partnership, advocates for geospatial services throughout the organization, and coordinates team activities with affected groups and system owners.

• Vendor Management - Monitors contracted work and vendor performance, delegates work as appropriate, and partners with the GIS manager to implement vendor strategy. Supports the GIS manager with contract renewals and change orders. Manages purchase orders and monthly invoice receipt and review.

• Research and Special Projects - Leads research and special projects focused on business process improvement, data maintenance, data quality, and operational practices. The scope of this responsibility is limited to process and data stewardship initiatives and excludes analytical studies and analysis-focused projects. Serves as a