Public Works Service Area Public Utilities GIS Supervisor (Information Systems Supervisor)

City of Portland; Portland (OR); Hybrid; USD 115,000 - 155,000; Full time

Job summary

The City of Portland’s Bureau of Technology Services seeks a collaborative leader to supervise the Public Works Service Area’s Public Utilities GIS team. You will guide eleven GIS professionals, overseeing systems and workflows across Esri ArcGIS platforms, ensuring data accuracy for essential water, sewer, and stormwater assets.

You’ll partner with technology leaders and utility customers to align roadmaps, manage priorities, and develop staff through coaching and training while advancing

Qualifications

• Experience administering and supporting geographic information systems.
• Experience leading or supervising highly technical teams.
• Experience overseeing complex GIS operations and troubleshooting issues.
• Ability to develop and implement GIS practices, policies, and procedures.
• Ability to assess business needs and design integrated GIS solutions.
• Experience partnering with customers, vendors, and leadership on vision and strategy.

Responsibilities

• Lead and develop a team of GIS professionals across asset mapping and QA.
• Oversee GIS systems design, development, and ongoing maintenance.
• Protect data quality of water, sewer, and stormwater records.
• Manage competing priorities for capital projects and operations.
• Guide operational improvements through training and change management.
• Coordinate across GIS teams and enterprise to align roadmaps.
• Support enterprise asset management system implementations and upgrades.
• Apply sound technical judgment to resolve complex GIS issues.

Skills

GIS administration

Geodatabase design

Team leadership

Data quality

ArcGIS platform knowledge

Cross-team collaboration

Education

Geospatial degree or equivalent

Tools

Esri ArcGIS

ArcGIS Pro

Esri Utility Network

Job description

Job Appointment: Full-time, Regular

Work Schedule: Monday–Friday, 8:00 AM–5:00 PM. Alternate schedules may be available.

Work Location: Hybrid, this position reports to 1120 SW 5th Ave, Portland, OR 97204. Remote work must be performed within Oregon or Washington. For more information,.

Starting Pay: The City of Portland follows the Oregon Equal Pay Act. Your salary is determined based on the experience listed in your resume that is directly related and equivalent to the position for which you are applying.

Position Summary

The City of Portland’s Bureau of Technology Services (BTS) is seeking a collaborative leader to supervise the Public Works Service Area’s Public Utilities GIS team. This team maintains the geospatial data that supports billions of dollars in water, sewer, and stormwater infrastructure assets.

Reporting to the Public Works Service Area Technology Manager, you will lead eleven GIS professionals and oversee the systems, tools, and workflows that keep utility infrastructure records accurate, complete, and reliable. These mission-critical datasets support daily operations, capital project planning, and enterprise asset management.

You will partner with technology leaders and utility customers to improve GIS services, coordinate priorities, and support technology changes. Your leadership will help ensure that staff have the direction, resources, and development opportunities they need to maintain data essential to public health, safety, and reliable utility services.

What You’ll Do

• Lead and develop a teamof eleven GIS professionals responsible for utility asset mapping, data maintenance, and quality assurance across Esri ArcGIS platforms and related applications.
• Oversee GIS systems and workflows,including their design, development, ongoing maintenance, and improvement.
• Protect data quality by ensuring water, sewer, and stormwater infrastructure records accurately reflect engineering maps, as-built documentation, and asset information.
• Manage competing priorities, including capital project support, work order sustainment, and technical assistance for the Capital Improvement Program.
• Guide operational improvements through clear procedures, staff training, change management, and effective communication.
• Coordinate across teams with Service Area GIS and Data Supervisors and the Enterprise GIS Manager to align strategies, develop product roadmaps, and deliver shared solutions.
• Support enterprise asset management system implementations, upgrades, and enhancements that depend on GIS data and integrations.
• Apply sound technical judgment when resolving complex issues and making decisions that affect critical utility operations.

Ideal Candidate Profile

• A supportive people leader who sets clear expectations, coaches staff, and creates opportunities for professional growth and collective learning.
• A skilled GIS professional who understands geodatabase design, administration, and the technical demands of maintaining reliable utility infrastructure data.
• A champion of data quality who recognizes how accurate asset records support safe operations, effective planning, and dependable public services.
• A collaborative partner who builds productive relationships with customers, vendors, leadership, and technical teams.
• A practical problem solver who balances competing priorities, addresses complex technical challenges, and improves systems and workflows.
• An adaptable change leader who helps teams adopt new tools and practices, including transitions within the Esri platform.
• An inclusive supervisor who values diverse perspectives, promotes an equitable workplace, and supports a culturally and gender-diverse team.

Applicants must demonstrate how their education, training, and experience meet each of the minimum qualifications listed below:

1. Experienceadministering and supporting geographic information systems, including geodatabase administration and design.
2. Experienceleading or supervising highly technical teams, including coaching a diverse workforce, promoting an equitable workplace, and supporting collective learning and adaptability.
3. Experienceoverseeing complex GIS operations and performing advanced technical work, including troubleshooting software, hardware, and database issues.
4. Ability to develop and implement practices, policies, and procedures for GIS programs and projects, including establishing goals, directing day-to-day operations, and communicating expectations to staff.
5. Ability to assess business needs, develop requirements and specifications, and collaborate with other business units to design and deliver integrated GIS and mapping solutions.
6. Experiencepartnering with customers, vendors, and leadership to develop a vision, strategy, and goals that support organizational needs, deliver effective services, and advance continuous improvement.

A common way to obtain these qualifications is through five years of experience managing data or information systems, including at least one year in a supervisory or team lead role. Applicants may demonstrate the qualifications through other combinations of education, training, and experience.

Applicants must also be able to:

• Successfully pass a comprehensive police background investigation.

Preferred Qualifications

• Experience with Esri Utility Network.
• Familiarity with engineering plans and infrastructure design documentation.
• Experience transitioning a team from ArcMap to ArcGIS Pro.

What to Expect:

1. Application Review — Week of October 19, 2026: We’ll review your resume and cover letter to determine whether you meet the minimum qualifications. Applicants who meet the qualifications will be placed on an equally ranked eligible list.
2. Notice/Feedback — Week of October 26, 2026: You will receive an email when the minimum qualification review is complete. If you disagree with the evaluation results, you may request a review within 14 days of the email notice, per City Administrative Rule 3.01.
3. Selection Process — Mid November: The hiring bureau will review qualified applications, select candidates for interviews, and check references. Additional evaluation may be required.
4. Conditional Job Offer: The selected candidate must successfully complete a comprehensive police background investigation. A start date will be determined after all conditions of employment have been met.

The recruitment timeline is approximate and subject to change.

Learn More About:

• How to Apply Videos and Workshops
• City of Portland Core Values
• HRAR-3.01 — Recruitment Processes
• Veteran Preference Information
• Total Compensation and Benefits
• Language Pay Differential Eligibility

We’re committed to providing a fair, inclusive, and accessible hiring process. If you need assistance with your application or would like to request a reasonable accommodation due to a disability, pregnancy, or religious belief, please contact the recruiter listed below.

Questions? We’re here to help!

If you have questions about this recruitment or need assistance, contact:

TroyLynn Craft, Senior Recruiter
[e-mail]
Bureau of Human Resources