Provide development and technical support (1st, 2nd or Tier 3 Level) to the ArcGIS and ArcFM based Enterprise GIS system and applications.
- Support Landbase applications including new development and troubleshooting requests.
- Deploy ArcGIS Enterprise (Portal and Server) and administer ArcGIS server sites.
- System monitoring and performance tuning of the systems.
- Publish services and administer user roles and privileges.
- Coordinate with other teams like server support, security, DBA
- Support hours shift: Be flexible from 9 AM up to 9 PM EST and weekend on a rotational base.
Required Skills/Experience
- 5-10 years of experiences of administration, support, and development ArcGIS applications
- 5-10 years of experiences in administrating and supporting ArcFM applications
- Experiences in deploying ArcGIS Enterprise (Portal and Server) and administer ArcGIS server sites.
- System monitoring and performance tuning of the systems.
- Publish services and administer user roles and privileges.
- Ability to Coordinate with other teams like server support, security, DBA
- Ability to understand requirements and support team and share best practices/lessons learnt.
- Provide status of the tickets to the client SME.
- Trouble shooting and problem resolution to issues reported by end users of the enterprise applications.
Additional Skills
- Utility Experience (Plus): Leverage utility industry experience to enhance GIS solutions and contribute to industry-specific initiatives.
- Windows servers knowlege and experiences
- FME Experience: Work closely with FME Suite for GIS Landbase activities, ensuring accuracy and efficiency.