A technology solutions provider in Brooklyn is seeking a GIS Support Specialist to provide development and technical support for their ArcGIS and ArcFM applications. The ideal candidate will have extensive experience in administration and troubleshooting, along with system monitoring capabilities. You will coordinate with multiple teams and work flexible hours, including weekends. This position requires a strong understanding of utility industry applications and the ability to enhance GIS solutions.
Qualifications
5-10 years of experience in administration and support of ArcGIS applications.
Experience in administrating and supporting ArcFM applications.
Ability to monitor system performance and tune systems accordingly.
Responsibilities
Provide development and technical support to GIS system and applications.
Support Landbase applications, including new development and troubleshooting.
Deploy and administer ArcGIS servers and services.
Skills
Administration of ArcGIS applications
Support for ArcFM applications
Deployment of ArcGIS Enterprise
System monitoring
Troubleshooting skills
Tools
ArcGIS
FME Suite
Windows Servers
Job description
Provide development and technical support (1st, 2nd or Tier 3 Level) to the ArcGIS and ArcFM based Enterprise GIS system and applications.
Support Landbase applications including new development and troubleshooting requests.
Deploy ArcGIS Enterprise (Portal and Server) and administer ArcGIS server sites.
System monitoring and performance tuning of the systems.
Publish services and administer user roles and privileges.
Coordinate with other teams like server support, security, DBA
Support hours shift: Be flexible from 9 AM up to 9 PM EST and weekend on a rotational base.
Required Skills/Experience
5-10 years of experiences of administration, support, and development ArcGIS applications
5-10 years of experiences in administrating and supporting ArcFM applications
Experiences in deploying ArcGIS Enterprise (Portal and Server) and administer ArcGIS server sites.
System monitoring and performance tuning of the systems.
Publish services and administer user roles and privileges.
Ability to Coordinate with other teams like server support, security, DBA
Ability to understand requirements and support team and share best practices/lessons learnt.
Provide status of the tickets to the client SME.
Trouble shooting and problem resolution to issues reported by end users of the enterprise applications.
Additional Skills
Utility Experience (Plus): Leverage utility industry experience to enhance GIS solutions and contribute to industry-specific initiatives.
Windows servers knowlege and experiences
FME Experience: Work closely with FME Suite for GIS Landbase activities, ensuring accuracy and efficiency.