GILEAD - Residential Support Worker

Oak Harbor Freight Lines, Inc.; Middletown (CT); On-site; USD 21,000 - 31,000; Part time

Benefits offered by this job

Paid training

Education and certification support

Scholarship and tuition reimbursement

Healthcare coverage (Gilead pays 88%)

Long-term disability and life insure.

Job summary

Gilead Community Services is seeking a caring Residential Support Worker for the Middletown area Mental Health Intensive program. This awake overnight shift (11:00 PM–7:00 AM) covers Sunday, Monday, Friday, Saturday (32 hours weekly), providing coaching, advocacy, and supportive services to women with major mental illness and co‑occurring disorders.

The role includes teaching daily living skills, money management, and coordinating transportation, with a strong emphasis on dignity and inclusion

Qualifications

• High school diploma required; Associate’s or Bachelor’s degree preferred
• Must maintain and provide proof of valid driver’s license and automobile insurance in good standing
• Reliable use of personal vehicle as needed

Responsibilities

• Understanding needs of clients with severe mental illness and substance use histories through training and education
• Assisting with meal preparation, household chores, shopping, cleaning, laundry, and money management to teach daily living skills
• Providing recovery‑oriented services with dignity, respect, and inclusion of family and natural supports
• Exchanging information between shifts via required reporting documentation and communication
• Coordinating transportation to treatment, community activities, and essential appointments
• Supporting clients’ mental health by collaborating with the treatment team and offering symptom management education
• Acting with compassion, integrity, and ethics

Job description

Gilead Community Services is seeking a caring and recovery-oriented Residential Support Worker to join our multi-disciplinary team in our Mental Health Intensive program for women.

About the position:

The Residential Support Worker for Gilead’s Middletown area adult Mental Health Intensive program works Sunday, Monday, Friday, Saturday 11:00 AM - 7:00 AM (32 hours per week)providing coaching, mentoring, advocacy, and supportive services in a program serving women with major mental illness, co-occurring substance use disorders and histories of significant trauma. The position is an awake overnight position. The individual in this role also performs or assists with household chores and provides teaching and training in areas such as money management and daily living skills, providing prompts as necessary. Applicants with no experience and interested in entering the mental healthcare or direct-care field, or individuals seeking a career change are encouraged to apply to this position.

Minimum Requirements:

• High school diploma; Associate’s or Bachelor’s degree preferred
• Must maintain and provide proof of valid driver’s license and automobile insurance in good standing
• Reliable use of personal vehicle as needed

Benefits:

• Generous paid vacation, sick, and personal time plus paid holidays
• Affordable, employer-sponsored medical and dental insurance (Gilead pays 88%)
• Employer-provided long-term disability and life insurance (Gilead pays 100%)
• Hands-on learning experience and supervision
• Scholarship, tuition reimbursement, and professional development opportunities
• Paid training, education, and certification as necessary (including CPR training)

This is a union position and pays $18.89per hour.

Responsibilities:

• Understanding needs of clients experiencing severe and prolonged mental health and substance abuse disorders through Gilead’s training and education
• Assisting with meal preparation, household chores, shopping, cleaning, laundry, and money management, in the teaching of daily living skills
• Providing recovery-oriented services with an emphasis on dignity, respect, and inclusion of family and other natural supports
• Exchanging information from one shift to another, through required reporting documentation and communication, both electronic and paper documentation, as needed
• Assisting with coordination and provision of transportation to treatment, community and social outings, and other essential appointments
• Working with the treatment team to support clients’ mental health, providing education and training regarding symptom management, and assessing for risks as necessary
• Acting with compassion, integrity, and ethics.

Gilead employees are held to standards and regulations set by the Department of Mental Health and Addiction Services (DMHAS) and other regulatory bodies. These standards are outlined in Gilead’s “Standards of Conduct” policy. It’s important that these standards and regulations are met through all duties performed, outcomes achieved, and conditions kept within the organization.