Gifts and Data Coordinator

Manhattan College; Riverdale (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

Manhattan College seeks a Gifts and Data Coordinator responsible for overseeing gift entries into the donor database and ensuring data accuracy. This in-person position involves generating reports, solving database issues, and supporting the Director of Advancement Services. Ideal candidates will have a Bachelor's degree, strong problem-solving skills, and proficiency in relevant software.

Qualifications

• 1-year experience with The Raiser’s Edge database preferred.
• Microsoft Office Suite experience, with emphasis on Excel and Word.
• Effective verbal and written communication skills.

Responsibilities

• Oversee the daily entry of gifts into the donor database.
• Generate and prepare reports, queries, exports and lists.
• Manage tracking of donor acknowledgements and communications.

Skills

Data Entry

Communication

Problem Solving

Education

Bachelor’s degree preferred

Tools

Raiser’s Edge

Microsoft Office Suite

Job description

Career Opportunities with Manhattan University

Position Title: Gifts and Data Coordinator

Reports Directly To: Director of Advancement Services

Supervisory Responsibility: None

Works Directly With: Development Office team members

Position Summary:

The Gifts and Data Coordinator is responsible for overseeing the daily entry of gifts into Manhattan University’s donor database, ensuring all data is recorded accurately and promptly. This role also includes maintaining and updating constituent information in accordance with the University’s data standards. The Coordinator also supports and cross-trains with the Director of Advancement Services, assisting with complex gift processing and data entry issues, and providing timely problem resolution. This is an in-person, on-campus, non-remote position.

Essential Job Functions:

Ensure accurate and timely data entry in the Raiser’s Edge NXT database, including donor information, gift tracking, pledges and alumni/ fundraising event details.

Oversee the processing of donations, including online, offline, matching gifts, pledge payments, and event-based gifts.

Generate and prepare reports, queries, exports and lists for team members.

Effectively finds solutions to database problems that relate to gift and/or constituent records; proactively leads regular database hygiene and maintenance efforts, including duplicate record management and periodic audits.

Provides expedited problem solving for complex gift and data entry questions from other team members.

Maintains a working knowledge of all Development Operations data systems, including The Raiser’s Edge, LexisNexis, GiveCampus, Omatic, and others as necessary.

Manage tracking of donor acknowledgements and other donor communications

Processes, validates and imports monthly gifts on a regular schedule.

Assists with special events (including some evenings and occasional weekends) as necessary.

Maintains donor confidence and protects Manhattan University’s interests by keeping information confidential.

Contribute to team effort by accomplishing other duties as assigned.

Knowledge and Experience:

Bachelor’s degree preferred, some higher education required.

1-year experience with The Raiser’s Edge database preferred.

Microsoft Office Suite experience, with emphasis on Excel and Word.

Previous experience with data entry preferred.

Demonstrated experience following precise multi-step procedures and meeting deadlines.

Experience prioritizing and organizing multiple and complex tasks.

Effective verbal and written communication skills.

Success Factors:

A successful candidate will be a versatile multi-tasker with the proven ability to organize and prioritize multiple urgent tasks, follow procedures, and meet deadlines. The ideal candidate will be committed to accuracy, developing procedures and documentation to ensure consistent success with complex processes. An interest in fundraising is essential. The candidate should demonstrate strong communication skills, effectively sharing ideas, concerns, and solutions with the Director of Advancement Services and a team of colleagues with diverse work styles. The ability to work independently, along with flexibility and creativity in planning and problem-solving, is key. A proven ability to learn quickly, take initiative, and be accountable for results is important, as is the capacity to understand the broader context while maintaining attention to detail.

Founded in 1853, Manhattan University is an independent Catholic Lasallian institution located in Riverdale, NY that embraces students of all faiths, cultures, and traditions. The mission of the University is to provide a dynamic student-centered educational experience that prepares graduates for lives of personal development, professional success, civic engagement, and service to their fellow human beings. We expect our faculty, administration, and staff to be knowledgeable about our mission and to make a positive contribution to the mission. Applicants from historically under-represented segments of the population are encouraged to apply, as well as those attracted to a university with a Catholic identity. We are committed to a diverse campus community. AA/EO Employer M/F/D/V