Gift Shop Supervisor

Sky Dine, Inc.; Gypsum (CO); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

AFLAC

Employee assistance program

Job summary

Sky Dine, Inc. is seeking a Gift Shop Supervisor in Colorado to lead the airport gift shop team and ensure an exceptional traveler experience.

You will oversee daily operations, train staff, manage inventory, handle customer inquiries, and collaborate with management and vendors to expand store offerings, while maintaining a welcoming, well-organized retail environment.

Qualifications

• Proven experience in a retail or customer service role with 1-2 years of supervisory experience.
• Strong leadership and interpersonal skills, with the ability to motivate a team.
• Excellent communication and problem-solving abilities.

Responsibilities

• Oversee daily operations of the gift shop and ensure smooth workflow.
• Provide excellent customer service and assist customers with purchases.
• Manage and train staff, fostering a positive work environment.
• Monitor inventory levels and coordinate restocking.
• Keep the store clean, organized, and visually appealing.
• Handle customer complaints professionally and timely.
• Collaborate with management and vendors to enhance offerings and promotions.

Skills

Leadership

Customer service

Staff supervision

POS proficiency

Operations

Inventory management

Communication

Problem solving

Tools

POS systems

Computer skills

Job description

Job Description:

Are you passionate about retail and customer service? Do you have a knack for leadership and team management?

Sky Dine is seeking a dynamic and motivated Gift Shop Supervisor to lead our team and ensure an exceptional shopping experience for our travelers.

Key Responsibilities:

• Oversee daily operations of the gift shop, ensuring a smooth and efficient workflow
• Strong computer skills
• Provide excellent customer service, assisting customers with their purchases and inquiries
• Manage and train staff, fostering a positive and productive work environment
• Monitor inventory levels and coordinate restocking to maintain optimal product availability
• Ensure the store is clean, organized, and visually appealing at all times
• Handle customer complaints and resolve issues in a professional and timely manner
• Collaborate with management and vendors to enhance the store's offerings and promotions

Qualifications:

• Proven experience in a retail or customer service role, with at least 1-2 years of supervisory experience
• Strong leadership and interpersonal skills, with the ability to motivate and inspire a team
• Excellent communication and problem-solving abilities
• Detail-oriented and organized, with a focus on delivering top-notch customer service
• Proficiency in point-of-sale (POS) systems and basic computer skills
• Flexibility to work varied shifts, including weekends and holidays, to meet the demands of the airport's busy schedule

Benefits:

• Competitive hourly wage of $24.00-$27.00 per hour, depending on experience
• Health, dental, vision insurance, AFLAC and an employee assistance program
• Opportunities for career growth and development

Equal Opportunity

Sky Dine, Inc. seeks to attract, develop, and retain the highest quality of staff. Sky Dine, Inc. is an Equal Opportunity Employer and is committed to building a culturally diverse workplace. We strongly encourage applications from female and minority candidates and others that will enhance our team. Sky Dine, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including pregnancy), ancestry, national origin, age, disability, genetic information, military/veteran status, or any other characteristic protected by applicable local, state or federal law. Sky Dine, Inc.’s Equal Employment Opportunity (EEO) policy covers all employment practices, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.