Gift Shop Lead: Elevate Sales & Guest Experience

Durango & Silverton Narrow Gauge Railroad; Durango (CO); On-site; USD 25,000 - 29,000; Part time

Job summary

The Gift Shop Lead at Durango & Silverton Narrow Gauge Railroad will support the Gift Shop Supervisor in merchandising, inventory, and customer service across our gift shop locations in Durango, CO. The role requires hands-on supervision of staff in a fast-paced retail environment and a commitment to accurate displays and opening/closing duties.

This seasonal, non-exempt position pays $18-$21 per hour and may require evenings and weekends.

Qualifications

• Experience in retail sales with strong customer service.
• Prior supervisory experience in a fast-paced environment.
• Experience with merchandising and inventory management.
• Proven ability to drive sales and communicate with diverse audiences.
• Experience with POS systems is a plus.

Responsibilities

• Assist with merchandising and display across gift shop locations.
• Ensure high level of customer service and store cleanliness.
• Support staff training and scheduling.
• Help meet sales goals and product knowledge standards.
• Perform minor administrative tasks as needed.

Skills

Customer service

Sales techniques

Staff supervision

Communication

POS systems

MS Office

Tools

POS systems

MS Office

Job description

The Gift Shop Lead at Durango & Silverton Narrow Gauge Railroad will support the Gift Shop Supervisor in merchandising, inventory, and customer service across our gift shop locations in Durango, CO. The role requires hands-on supervision of staff in a fast-paced retail environment and a commitment to accurate displays and opening/closing duties.

This seasonal, non-exempt position pays $18-$21 per hour and may require evenings and weekends.