Gift Shop Cashier — Elite Guest Experience

Thunder Valley Casino; Whitney (CA); On-site; USD 28,000 - 36,000; Full time

Job summary

Thunder Valley Casino is seeking a Gift Shop Clerk/Cashier to provide a positive guest experience through friendly service and accuracy. Responsibilities include cashiering, restocking, pricing updates, and inventory tasks, with a focus on knowledge of retail products and proper merchandise presentation.

You will work in a fast-paced gift shop adjacent to the casino, standing for shifts and supporting leadership in inventory and pricing activities. Must be 18+ and able to obtain a gaming license.

Qualifications

• Two (2) years gift shop or other retail experience preferred.
• Proficiency in inventory tracking and retail systems is preferred.
• Ability to count and have proficient math skills.
• Must be organized and detail oriented.
• Basic computer skills preferred.
• Ability to communicate effectively with Guests, Team Members, and Management in both written and verbal form.
• Must be at least 18 years of age.
• Must be able to obtain UAIC Tribal Gaming License.

Responsibilities

• Observe service standards and ensure positive guest experience.
• Greet guests courteously and treat team members with respect.
• Maintain gift shop, merchandise presentation, and clean work areas.
• Respond to guest issues promptly and courteously; escalate when needed.
• Follow Gift Shop procedures and policies.
• Operate calculator, cash register, and ticket machine.
• Perform cashiering transactions accurately and efficiently.
• Restock shelves, update pricing, and assist inventory management as directed.
• Know product locations and assist retrieval from storage as needed.
• Tag, fold, and hang merchandise and stock items.

Skills

Retail experience

Math skills

Organized

Attention to detail

Basic computer skills

Effective communication

Tools

POS system

Inventory software

Job description

Thunder Valley Casino is seeking a Gift Shop Clerk/Cashier to provide a positive guest experience through friendly service and accuracy. Responsibilities include cashiering, restocking, pricing updates, and inventory tasks, with a focus on knowledge of retail products and proper merchandise presentation.

You will work in a fast-paced gift shop adjacent to the casino, standing for shifts and supporting leadership in inventory and pricing activities. Must be 18+ and able to obtain a gaming license.