Gift Shop Clerk / Cashier - FT

Thunder Valley Casino; Lincoln (CA); Sur place; USD 20 000 - 29 000; Plein temps

Résumé du poste

Thunder Valley Casino in Lincoln, CA, is seeking a Gift Shop associate for a full-time, on-site role. You will greet guests, handle cashiering tasks, maintain merchandise presentation, and support inventory workflows while upholding the high ELITE service standards.

Ideal candidates bring 2 years of retail experience, strong math skills, and a customer-focused attitude. The job requires 18+ and the ability to obtain a UAIC Tribal Gaming License.

Qualifications

• Two years of gift shop or retail experience preferred.
• Proficiency with inventory tracking and retail systems preferred.
• Ability to count and perform math accurately.
• Organized and detail oriented.
• Effective written and verbal communication with Guests and Team Members.
• Must be at least 18 years of age and able to obtain UAIC Tribal Gaming License.

Responsabilités

• Promote Thunder Valley Casino Resort’s ELITE service mission and Four Diamond standards.
• Greet Guests courteously and treat Team Members with respect.
• Maintain clean work area and attractive merchandise presentation.
• Respond to Guest issues promptly and escalate to Gift Shop leadership when needed.
• Follow established Gift Shop procedures.
• Operate calculator, cash register, and ticket machine.
• Perform cashiering transactions accurately and efficiently.
• Restock shelves, update pricing, and assist in inventory tasks.
• Know where products are stored and retrieve merchandise from storage as needed.
• Tag, fold, and stock merchandise as required.

Connaissances

Gift shop experience

Cash handling

Inventory tracking

Math accuracy

Customer service

Outils

Cash register system

Description du poste

Job Details: Job Location: Thunder Valley Casino - Lincoln, CA, Position Type: Full Time, Salary Range: $17.90Hourly, Job Category: Gift Shop, Position Summary:

Essential Functions

• Practice, support, and promote Thunder Valley Casino Resort’s “ELITE” company-wide service mission and demonstrate AAA Four Diamond service standards at all times.
• Greet all Guests in a courteous and friendly manner and treat fellow Team Members with respect.
• Efficiently follow all Gift Shop best practice standards, maintain a clean work area at all times, and ensure proper merchandise presentation.
• Provide prompt and efficient responses to Guests at all times. Respond to Guest issues in a courteous and helpful way, calling a member of the Gift Shop leadership when needed.
• Follow established Gift Shop procedures.
• Operate calculator, cash register, and ticket machine.
• Perform cashiering transactions accurately and efficiently, maintaining a high level of awareness and accuracy processing each transaction.
• Maintain the Gift Shop by restocking shelves, updating pricing information, and completing inventory management tasks as directed by Gift Shop leadership.
• Maintain a thorough working knowledge of retail products, where Gift Shop merchandise is stored, and assist in retrieving merchandise from outside storage if necessary.
• Tag, fold, and hang merchandise and stock as needed

Qualifications

• Two (2) years gift shop or other retail experience preferred.
• Proficiency in inventory tracking and retail systems is preferred.
• Ability to count and have proficient math skills.
• Must be organized and detail oriented.
• Basic computer skills preferred.
• Ability to communicate effectively with Guests, Team Members, and Management in both written and verbal form.
• Must be at least 18 years of age.
• Must be able to obtain UAIC Tribal Gaming License.

Physical Requirements

• Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols.
• Must be able to lift up to 40 lbs.
• Ability to stand and move around gift shop for duration of shift.
• Must be able to reach a height up to 6 feet with or without assistance.
• Ability to climb and use a stepladder when necessary to perform functions of the job.
• Manual dexterity to use job related equipment.

Work Conditions

Work is typically conducted adjacent to and in the casino, which may be hot, cold, noisy, and be in the presence of secondhand smoke. Team Members may be required to stand, walk, lift, reach, push, pull, and grasp. These tasks include the maintenance and care of assigned area. Frequent contact with fellow Team Members and Guests is standard. Work hours and days may be revised as company needs and workplace circumstances dictate.