Gift Shop Associate - Flexible Hours & Customer Excellence

Oaklawn Jockey Club; Hot Springs (AR); On-site; USD 26,000 - 36,000; Full time

Job summary

Oaklawn Jockey Club is hiring a Gift Shop Clerk to support sales and guest experiences at our Hot Springs, Arkansas location. You will process transactions, maintain stock, and keep the shop welcoming and orderly throughout shifts.

The ideal candidate has at least 1 year in retail, strong customer service skills, and can operate POS systems, Excel, and Outlook. Must be able to stand for extended periods and work a flexible schedule, including weekends and holidays.

Qualifications

• Minimum 1-year retail experience.
• Ability to stand for long periods and work in a fast-paced environment.
• Proficient in Microsoft Office applications and basic POS usage.
• Able to read, write and communicate in English.

Responsibilities

• Process sales transactions and maintain accurate register drawer.
• Keep the Gift Shop clean, organized, and well-stocked.
• Assist guests with questions and product recommendations.
• Support inventory checks and simple paperwork as needed.
• Deliver friendly, professional service to all guests.

Skills

Customer service

Cash handling

Retail

Microsoft Excel

Communication

Tools

POS system

Microsoft Excel

Outlook

Job description

Oaklawn Jockey Club is hiring a Gift Shop Clerk to support sales and guest experiences at our Hot Springs, Arkansas location. You will process transactions, maintain stock, and keep the shop welcoming and orderly throughout shifts.

The ideal candidate has at least 1 year in retail, strong customer service skills, and can operate POS systems, Excel, and Outlook. Must be able to stand for extended periods and work a flexible schedule, including weekends and holidays.