Gift Shop Assistant Manager - Rotational - Full Time - AGH

Allegheny Health Network; Pittsburgh (Allegheny County); On-site; USD 38,000 - 52,000; Full time

Job summary

Allegheny Health Network operates an auxiliary gift shop and seeks an assistant to support merchandise planning, promotions, and budgeting for the department.

The role involves guiding staff, managing the POS system, and participating in fundraising events and committee projects while ensuring hospital policy compliance and high standards of service.

Qualifications

• Minimum 2 years retail experience.
• Preferred Associate's Degree in Business Administration.

Responsibilities

• Assist in merchandise and buying operations, attend major trade shows, manage year-end inventory.
• Assist in building customer awareness through promotions and marketing tools.
• Forecast and manage gift shop costs, revenues and department expenses; help develop and maintain budgetary standards to ensure cost-effective operation.
• Guide personnel in performance of their duties, maintain service standards, ensure adequate coverage, train and mentor staff.
• Assist with managing and maintaining an operational Point of Sale system, including troubleshooting system failures.
• Manage fundraising events; establish relationships with outside vendors for sales events, sponsorships and all other needs of the Auxiliary.
• Implement special projects at the request of the Auxiliary Gift Shop Committee; attend meetings on behalf of the Gift Shop Manager.
• Maintain compliance of all hospital and regulatory agencies.
• Perform other duties as assigned or required.

Skills

Retail experience

Education

Associate's Degree in Business Administration

Job description

Allegheny Health Network

General Overview

Assists with the management and oversight of the department operations including budgeting, inventory management and quality, and assists with management of human resources for both gift shop locations.

Essential Responsibilities

• Assists manager with managing merchandise and buying operations including but not limited to attending major trade shows, completing year end physical inventory, and meeting with sales representatives to remain up to date on current trends and seasonal needs. (20%)
• Assists manager with building customer awareness through promotions and marketing tools such as developing and implementing new programs for sales development. (20%)
• Assists manager with forecasting and managing all gift shop costs, revenues and overall department expenses; assists manager with developing and maintaining budgetary standards to ensure a cost effective operation; assists manager with financial obligations and buyer responsibilities. (15%)
• Guides personnel in the performance of their job duties and responsibilities; assists in maintaining standards of service and ensures adequate coverage for operational needs; trains and mentors staff. (10%)
• Assists with managing and maintaining an operational Point of Sale system, including troubleshooting system failures. (10%)
• Manages fundraising events including but not limited to maintaining and establishing relationships with outside vendors for sales events, sponsorships and all other needs of the Auxiliary. (10%)
• Implements special projects at the request of the Auxiliary Gift Shop Committee. Regularly attends Auxiliary Gift Shop Committee meetings on behalf of the Gift Shop Manager. (10%)
• Maintains compliance of all hospital and regulatory agencies. (5%)
• Performs other duties as assigned or required.

Qualifications

Minimum

• 2 years retail experience

Preferred

• Associate's Degree in Business Administration

Equal Employment Opportunity

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.