Giant Voice Associate Field Engineer Herndon, VA Posted today

NANA Regional Corporation; Herndon (VA); Remote; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) retirement plan

Paid Time Off

Job summary

North Edge Technology is seeking Field Engineers to join the Emergency Management Sustainment team. You will support Giant Voice and AVNS systems across military installations worldwide, performing installation, repair, and field service at various sites.

The role requires DoD Secret Clearance (or ability to obtain), strong communication, and ability to travel up to 75% while lifting up to 70 lbs. Remote work is offered with comprehensive benefits.

Qualifications

• DoD Secret Clearance required or ability to obtain.
• High School diploma or GED.
• 1–2 years related experience.
• Knowledge of Emergency Management systems: Giant Voice or LMR.
• Strong written and verbal communication.
• Strong troubleshooting and conflict resolution.
• Must lift 70 lbs.
• Must be able to travel 75%.

Responsibilities

• Design, install, support, and repair field equipment at customer sites.
• Support sustainment and repair of Army Giant Voice and AVNS systems.
• Collaborate with Engineering, Security, Site, and Systems Administration teams.
• Document repair information with geospatial data.
• Operate boom/scissor lifts, forklifts, and bucket trucks 20–80 ft high.
• Perform research on potential resolutions with teammates and OEM representatives.
• Communicate with internal and external partners including 3rd party support and Government customers.
• Demonstrate compliance with safety and communications laws and regulations.

Skills

DoD Secret Clearance

Strong writing & speaking

Troubleshooting

75% travel

Education

High School or GED

Job description

North Edge Technology is looking for Field Engineers to be part of our Emergency Management Sustainment team supporting 100+ military installations worldwide. The Field Engineers will ensure Giant Voice systems are fully operational to provide a critical communication path for Emergency Managers. Candidate must have a thorough understanding of Giant Voice (GV)systems (Federal Signal, Whelen, American Signal, ATI, Cooper Wheelock, etc.) or Land Mobile Radio (LMR) (Motorola, Kenwood, Harris).

Responsibilities

• Uses engineering knowledge and methods to design, install, support, and repair technological tools and equipment at a field location (in the field, at a remote office, or at a client site). Analyzes user needs; builds, modifies, installs, and tests products. Troubleshoots errors or malfunctions and performs unscheduled or routine maintenance. Creates, distributes, and maintains service or training manuals; provides on-site training.
• Support overall sustainment and repair operations of the Army’s Giant Voice and Audio-Visual Notification Systems (AVNS) including the management, operation, and maintenance of associated hardware, software, and processes. Demonstrate through understanding of area of responsibility.
• Work closely with Lead.
• Document repair information of hardware, software, in conjunction with geospatial data.
• Use of boom & scissor lifts, forklifts, and bucket trucks to perform repairs 20-80 feet off the ground.
• Perform and conduct research of potential resolution of assigned technical issues with teammates and OEM representatives.
• Work closely with Engineering, Security, Site and Systems Administration teams to incorporate customer feedback and address key support and usability concerns for customers.
• Communicate and interact effectively with internal and external partners including but not limited to, 3rd party support team, and Government customers.
• Demonstrate compliance with applicable laws and regulations, especially those surrounding safety and communications.

Qualifications

• DoD Secret Clearance is required (or ability to obtain and maintain one)
• High School or GED equivalent.
• 1-2 years of related experience.
• Knowledge of / willingness to learn Emergency Management systems: Giant Voice Exp or LMR Exp or Apprentice Electrician Technical test equipment used to install / repair GV, LMR, and AVNS.
• Strong written and verbal communication skills.
• Strong troubleshooting and conflict resolution skills.
• Must be able to lift 70lbs.
• Must be able to travel 75% of the time to perform the job.

Desired Qualifications:

• Experience operating heavy-duty equipment like boom and scissor lifts, cranes, excavators used to install / repair GV, LMR, and AVNS.

Any clearance requirements for this position are established by the government contract.

Job ID

2026-26361

Work Type

Remote

Pay Range

$60,000-$65,000

Benefits

Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and part-time employees.

Company Description

Work Where it Matters

North Edge Technology, an Akima company, is not just another federal technology solutions contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At North Edge Technology, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders

North Edge Technology provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers

North Edge Technology delivers a broad range of skilled IT services to support a smarter, more connected government by modernizing IT infrastructure and systems to drive innovation and value.

As a North Edge Technology employee

You will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at [e-mail] or 571-353-7053 (information about job applications status is not available at this contact information).