GI Surgical Scheduler — Patient Experience Champion

Jefferson Health Plans; Philadelphia (Philadelphia County); Vor Ort; USD 28.000 - 41.000; Vollzeit

Benefits dieser Stelle

Health benefits package

Tuition discounts

Medical insurance for all staff

Zusammenfassung

Jefferson Health Plans seeks a Surgical Scheduler to professionally schedule inpatient and outpatient procedures, enhancing the patient experience and supporting the Jefferson Experience.

The role emphasizes prompt, courteous treatment of patients and adherence to HIPAA and regulatory standards. Strong communication and multitasking abilities are essential for success in this position at Albert Einstein Medical Center in Philadelphia.

Qualifikationen

• High School Diploma/GED.
• Excellent communication skills.
• Ability to process and interpret data; ability to multitask in a time-sensitive workload.

Aufgaben

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Collect and review patient insurance information including pre-authorizations and referrals and ensure approvals before scheduled procedures.
• Completes pre-procedure calls and confirms appointment times with patients by telephone.
• Provides patient with all necessary pre-operative instructions.
• Adheres to HIPAA privacy and security requirements and complies with regulatory standards.
• Other duties as requested or assigned.

Kenntnisse

Communication

Multitasking

Customer service

Ausbildung

High School Diploma/GED

Jobbeschreibung

Jefferson Health Plans seeks a Surgical Scheduler to professionally schedule inpatient and outpatient procedures, enhancing the patient experience and supporting the Jefferson Experience.

The role emphasizes prompt, courteous treatment of patients and adherence to HIPAA and regulatory standards. Strong communication and multitasking abilities are essential for success in this position at Albert Einstein Medical Center in Philadelphia.