Gastroenterology Surgical Scheduler - Patient Experience

Jefferson Health; Philadelphia (Philadelphia County); On-site; USD 42,000 - 66,000; Full time

Job summary

Jefferson Health is seeking a Surgical Scheduler at Albert Einstein Medical Center in Philadelphia. The role focuses on courteous, professional scheduling for inpatient and outpatient procedures, supporting the Jefferson Experience for patients.

Responsibilities include collecting insurance information, obtaining prior authorizations, confirming times, and providing pre-operative instructions while upholding HIPAA and regulatory standards.

Qualifications

• High School Diploma or GED is required.
• Excellent communication skills are essential.
• Willingness to provide and support a positive Jefferson Experience for all patients/visitors.
• Ability to process and interpret data and to multitask in a time-sensitive workload.

Responsibilities

• Interacts with co-workers, visitors, and other staff consistent with Jefferson values.
• Collects and reviews patient insurance information including prior authorizations and referrals; ensures approvals prior to scheduled procedures.
• Completes pre-procedure phone calls and confirms appointment times with patients.
• Provides patients with all necessary pre-operative instructions.
• Adheres to HIPAA privacy and security requirements and complies with applicable regulations.
• Other duties as requested or assigned.

Education

High School Diploma/GED

Job description

Jefferson Health is seeking a Surgical Scheduler at Albert Einstein Medical Center in Philadelphia. The role focuses on courteous, professional scheduling for inpatient and outpatient procedures, supporting the Jefferson Experience for patients.

Responsibilities include collecting insurance information, obtaining prior authorizations, confirming times, and providing pre-operative instructions while upholding HIPAA and regulatory standards.