GI Office Supervisor

AdventHealth; Ocala (FL); On-site; USD 27,000 - 51,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth in Ocala, FL seeks an experienced administrative professional to support physician office operations and financial workflows. You will manage staffing schedules, handle billing oversight, coordinate credentialing, and ensure regulatory compliance across departments.

The role requires strong MS Office skills, excellent communication, and the ability to adapt in a fast-paced healthcare setting. Full-time daytime schedule with opportunities for development.

Qualifications

• Proficient in MS Office applications and basic data handling.
• Excellent written and verbal English communication.
• Ability to adapt to changes in a fast-paced environment.
• Strong interpersonal and organizational skills.
• Self-motivated with good time management and prioritization.
• Knowledge of medical practice operations and office policies.
• Ability to greet patients and handle calls professionally.
• Understanding of HIPAA and office compliance requirements.

Responsibilities

• Prepares and tracks data reflecting turnaround time and test results.
• Prepares employee evaluations and coordinates competencies.
• Prepares and tracks department schedules and on-call coverage.
• Interprets and enforces policies and procedures.
• Ensures HIPAA-compliant medical records and regulatory compliance.
• Maintains Policies and Procedures and infection control standards.
• Acts as liaison for patients and staff; supports credentialing and reporting.
• Manages physician affiliate office operations for cost efficiency and high-quality care.
• Reviews billing practices and supports budget reports.
• Assists in annual budget prep and expense detail analysis.
• Addresses variances and allocates payables against budgetary categories.

Skills

MS Outlook

Excel

Word

PowerPoint

Internet literacy

English proficiency

Communication skills

Time management

Prioritization

Adaptability

Professional demeanor

Education

High School Diploma or equivalent

Tools

MS Outlook

Excel

Word

PowerPoint

Email

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address: 1500 Se 17Th St

City: Ocala

State: Florida

Postal Code: 34471

Job Description:

• Prepares and tracks data reflecting turnaround time and test results.
• Prepares and presents timely employee evaluations and coordinates the completion of employee competencies.
• Prepares, updates, and tracks department schedules to ensure adequate staffing coverage, including on-call schedules.
• Interprets and enforces appropriate policies and procedures.
• Ensures staff compliance with local, state, and federal regulations and maintains medical records in compliance with HIPAA requirements.
• Maintains updated Policies and Procedures manuals and ensures the office meets Safety and Infection Control standards.
• Acts as a liaison for patients and staff, responds to concerns, assists with physician credentialing, and provides reports and statistics as requested.
• Manages the physician affiliate office/department to ensure cost-effective and efficient operations while providing high-quality care.
• Regularly reviews billing practices to ensure appropriate physician and office reimbursement.
• Assists in the preparation of the annual budget and reviews and analyzes Responsibility and Expense Detail Reports.
• Takes corrective action to address negative variances and assigns payables and credits against budgetary categories.
• Ensures the correctness and timeliness of Accounts Receivable and Accounts Payable, including the security of money.
• Other duties as assigned.

Knowledge, Skills, and Abilities:

• Candidate must also be proficient and possess current working knowledge in the use of MS Outlook, Excel, Word, PowerPoint, and Internet. [Required]
• Must be proficient in the English language. [Required]
• Must be able to adapt easily to changes in the work environment. [Required]
• Excellent communication skills both written and verbal, interpersonal and organizational skills are also required. [Required]
• Job duties require self-motivation and persistence; along with strict, self-imposed time management and using discernment when prioritizing projects and daily workload. Seeks further education and personal growth. [Required]
• Must have knowledge of TJC requirements and local, state, and federal regulations. [Required]
• Knowledge of ICD-10 and CPT coding experience, CMS, Joint Commission and corporate quality indicators. [Required]
• Ability to greet patients and answering the telephone in a professional, pleasant and helpful manner. [Required]
• Ability to speak clearly and concisely. [Required]
• Ability to read, understand, and follow oral and written instruction. [Required]
• Knowledge of Microsoft Email, Word, and Excel, with the ability to type 40 words per minute accurately. [Required]
• Candidates must possess excellent communication skills as well as knowledge of medical practice operations. [Required]
• Work requires interpersonal skills necessary to function as liaison between physicians, clinical and clerical staff as well as patients and their family members. [Required]
• Work requires knowledge of physician office policies, procedures, and equipment. [Required]
• Must be able to handle a fast-paced environment in a confident, professional manner. Must be a self-motivator, possessing a high level of judgment skills and initiative, along with the ability to prioritize and coordinate several tasks simultaneously, while retaining a confident, knowledgeable, and helpful demeanor. [Required]
• Ability to listen compassionately demonstrating effective problem-solving and critical-thinking techniques to areas of concern to patients and employees without appearing judgmental are essentials. [Required]
• Knowledge of medical technology and terminology, front office tasks and systems, and organization policies and procedures. [Required]

Education:

• High School Grad or Equiv [Required]

Work Experience:

• 2+ years experience [Required]
• Experience as a lead role in a medical setting or physician office manager [Required]
• Experience in management of multiple practices or specialty practices [Required]

Licenses and Certifications:

• Basic Life Support - CPR Cert (BLS) [Required]
• American Association Medical Assistants (CMA) [Required] OR Clinical Medical Assistant Certification (CMAC) [Required] OR Registered Medical Assistant (RMA) [Required] OR National Certified Medical Assistant (NCMA) [Required] OR Certified Clinical Medical Assistant (CCMA) [Required] OR Nationally Registered Certified Medical Assistant (NRCMA) [Required]
• Certified Medical Office Manager (CMOM) [Preferred]

Physical Requirements:

Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$19.96 - $37.11

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:

https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.