GHP Supervisor

Modern Pest Services; West Palm Beach (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Turner Pest Control in Florida seeks a Field Supervisor to lead a team of 10-15 Service Technicians, manage daily field operations, and ensure stellar customer service. You will coach staff, oversee performance, and coordinate cross‑department training to meet branch goals.

The role requires pest control experience, valid licensing, a clean driving record, and flexibility to work weekends. Join a growing company committed to safety, reliability, and customer satisfaction.

Qualifications

• Minimum 2 years' experience in pest control or in a managerial/supervisory role.
• State-issued pest control registrations and licenses, or ability to obtain within 90 days.
• Valid driver's license with acceptable driving record.
• Legal eligibility to work in the U.S.
• Availability to work a flexible schedule, including some weekends.

Responsibilities

• Evaluate the quality of work completed and service being delivered.
• Participate in the review and evaluation process of team members.
• Administer, train and coach Technicians.
• Conduct vehicle inspections.
• Conduct regular staff meetings to ensure goals and objectives are communicated.
• Provide guidance and leadership to enable staff to meet goals.
• Conduct daily one-on-ones with each team member.
• Collaborate with other departments to provide quality training.
• Hire and train new team members with the Branch Manager.
• Respond to customers' needs in a professional and timely manner.
• Review and approve employee timecards and PTO requests.
• Review and analyze reports from Azuga and PestPac.
• Daily route optimization.
• Visit trouble accounts for the Branch as needed.
• Participate in 24/7 on-call after hours rotation.

Skills

Team management

Communication

Attention to detail

English proficiency

Tools

PestPac

Microsoft Office

Job description

Job Description: Essential Duties and Responsibilities

The role of the Field Supervisor is to lead and manage an assigned group of Pest Control Technicians in the completion of their assigned service area. This position is responsible for managing a group of 10-15 Service Technicians in the field, overseeing their day-to-day activities and professional development while ensuring the delivery of stellar customer service. Additionally, this role provides safe and effective pest management solutions to evaluate new customers' needs, maximizes required performance outcomes, keeps records of service activities, and submits reports to management as required.

Day-to-day functions of the Field Supervisor include:

• Evaluate the quality of work completed and service being delivered
• Participate in the review and evaluation process of team members
• Administer, train and coach Technicians
• Conduct vehicle inspections
• Conduct regular staff meetings to ensure that goals and objectives are clearly communicated with branch staff.
• Provide guidance and leadership to enable staff to meet these goals and objectives.
• Conduct daily one on ones with each team member
• Collaborate with other departments to provide quality training, including 1-1 field training with team members
• Work with Branch Manager to hire and train new team members
• Respond to customer's needs in a professional and timely manner
• Work with the Communication Center to ensure fluid transfer from phones to field operations
• Accurately completing paperwork in a timely manner
• Attend all scheduled training
• Review and approve employee timecards and paid time off requests
• Responsible for reviewing and analyzing reports from Azuga and PestPac
• Daily route optimization
• Visit trouble accounts for the Branch as needed
• Participate in 24/7 on-call after hours rotation program
• Perform other duties as assigned

Qualifications and Education Requirements

• Minimum 2 years' experience in pest control or in a managerial/supervisory role
• Must hold a state issued appropriate pest control registrations, licenses, and certifications or the ability to obtain within 90 days of assuming the role
• A valid driver's license with an acceptable driving record
• Legal eligibility to work in the U.S.
• Availability to work a flexible schedule
• Availability to work some weekends

Required Skills

• Ability to read, write, speak, and comprehend English
• Good oral and written communication skills
• Solid attention to detail

Preferred Skills

• Understands how to manage a team
• Proficient in Microsoft Office
• Technical proficiency with computers, smart phones, PestPac, etc.

Physical Requirements

• Must be able to lift to 50 pounds
• Ability to safely move about customer locations, ascend/descend stairs and ladders to service out of the way areas, and position self to conduct service under/around furniture, equipment, and tight spaces
• Ability to safely move items and equipment weighing up to 50 pounds
• Ability to work outdoors in all weather conditions

We're proud to serve you. We've grown a lot since we began in 1971, but we're still focused on making our customers' lives and our communities better. The technologies we use may have changed, but our commitment to our neighbors never will. The very best quality and service - guaranteed. Turner Pest Control has come a long way - today, we're one of the fastest-growing companies in Florida and South Georgia, and we're ranked in the Top 100 pest control companies in the country. We're also designated as a QualityPro Certified company, a distinction earned by less than three percent of U.S. pest control providers.