GH Suite Server

Block 22 LLC; Boise (ID); On-site; USD 1,653,000 - 2,480,000; Part time

Job summary

Block 22 LLC in Boise at Idaho Central Arena is seeking a Suite Server to deliver in-suite food and beverage service during arena events, including Steelheads games and concerts. You will manage catering orders and individual orders with a mobile POS, ensuring fast, accurate service and guest satisfaction.

Ideal candidates have 1–2 years of serving experience, are 19+ to serve alcohol, and hold a TIPS certification. A teamwork mindset and strong customer service are essential.

Qualifications

• Must be 19 or older to serve alcohol.
• 1-2 years serving experience.
• TIPS certification required.

Responsibilities

• Serve in arena suites during events and ensure catering orders are prepared and presented properly.
• Take and process suite and individual orders using a mobile POS system.
• Maintain full knowledge of the menu and make guests’ recommendations.
• Complete closing/cleaning duties and support team as needed.

Skills

POS systems

Cash handling

Teamwork

Customer service

Food & beverage

Job description

Description

Block 22 LLC places a high level of importance on our core values of Teamwork, Respect, Integrity, and Passion throughout our properties. By taking the step to apply for this position, you could become a part of the exciting, diverse, and inclusive culture that belongs to Block 22. The employees of Block 22 are proud of the fun, safe, and transparent environment. Successful candidates show a substantial commitment to serve and inspire our communities by creating memorable experiences through integrity and teamwork and have a strong desire to learn and grow.

As a Suite Server, you'll be responsible for food and beverage service in the suites at Idaho Central Arena. This includes suite catering orders as well as individual food and beverage orders during arena events. Events include Steelheads games, Front Street Fights, Concerts, and other special events. This is a very fast-paced food service and hospitality environment. You will ensure assigned suites are clean; all catering orders are properly presented and ready upon guest’s arrival. Must be comfortable using a mobile point-of-sale system to take in suite food and beverage orders during events (writing an order down is not an option). Ability to accurately keep individual orders organized and separate if necessary. Able to handle money properly and collect/process all payments in a timely manner. Maintain full knowledge of the menu, with the ability to make suggestions. Ensure all suites/groups are enjoying their food/drinks and takes the initiative to correct any issues that may arise. Works well in a teamwork oriented service environment! When needed, will help run food and assists others on the suite serving team throughout the event. Always presents a positive attitude towards all team members and guests. Complete all closing/cleaning duties. Complete all closing/cleaning duties.

Requirements

• Must be 19 or older to serve alcohol.
• Must be able work Wednesday, Friday, & Saturday nights (start time 5 PM)
• 1-2 years serving experience
• Must be TIPS Certified
• Comfortable serving multiple large groups
• Able to carry both small and large drink/food trays
• Comfortable operating a mobile point of sale system while taking orders
• Alcohol knowledge and awareness
• Ability to process cash and credit card payments accurately
• Well organized
• Works well in a fast pace service environment
• Team oriented service
• Ensure all catering orderings are correct, set, and presented properly
• Ensure guests are having a great experience
• Effectively communicate with the food runners, bartenders and management of any issues
• 1-2 hours cleaning/closing duties at the end of the night

Successful candidates exhibit the core values of Teamwork, Respect, Integrity and Passion while delivering our core purpose of serving and inspiring our communities by creating memorable experiences through integrity and teamwork.